🟢 Green — Help Desk / Field Support Technician

Funtonetwork • Grand Isle, VT

3d • Hybrid

About The Position

FuntoNetwork is seeking a Help Desk / Field Support Technician for an upcoming project opportunity: Information Technology Managed Services. This is a three-year professional IT managed services opportunity for the Town of Grand Isle, Vermont, beginning January 1, 2027. The role involves supporting user requests, device troubleshooting, documentation, and handling on-site or remote service tickets. Consultants will be expected to review the role scope, project background, supporting materials, deadline, and client requirements. They will provide role-specific materials as requested by FuntoNetwork, such as resumes, cover letters, work samples, technical notes, estimates, or availability. Coordination with FuntoNetwork on the consultant role and technical work, clear communication with stakeholders, and support for quality control and status updates are also key aspects of the position.

Requirements

• Relevant experience for this project-based role.
• Strong written communication, documentation, and stakeholder coordination skills.
• Ability to work against project deadlines and client requirements.
• Attention to detail and ability to provide complete role-specific application materials.

Nice To Haves

• Experience supporting public-sector, enterprise, or consulting projects is preferred.

Responsibilities

• Support user requests, device troubleshooting, documentation, and on-site or remote service tickets.
• Review the role scope, project background, supporting materials, deadline, and client requirements that relate to your assigned work.
• Provide only the role-specific materials requested by FuntoNetwork, such as your resume, cover letter, work samples, technical notes, estimates, or availability.
• Coordinate with FuntoNetwork on your assigned consultant role and related technical work only.
• Communicate clearly with technical and non-technical stakeholders as needed.
• Support quality control, status updates, and readiness for your assigned portion of the work.

Benefits

• Track project earnings, payment status, and tax records inside the FuntoNetwork mobile app.
• Approved payments for this project opportunity will be processed through the app.
• Consultants will be able to request withdrawals from their available balance directly inside the app.
• The app will also provide access to relevant payment history and tax-related records for consultant tracking and reporting.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed