HELOC Mortgage Processor - Houston Office

Longbridge FinancialHouston, TX
$55,000 - $65,000Onsite

About The Position

The HELOC Mortgage Processor is responsible for managing the end-to-end processing of Home Equity Line of Credit (HELOC) applications and first/second mortgage loans from application receipts through closing. This role requires a detail-oriented professional who ensures file accuracy, regulatory compliance, and an exceptional borrower experience while meeting established turn-time benchmarks. The candidate must be comfortable in new department start up.

Requirements

  • 2+ years of mortgage processing experience, with at least 1 year specifically on HELOC products.
  • Solid working knowledge of HELOC product structures, draw periods, repayment terms, and lien positions.
  • Proficiency with a major LOS platform (Meridian Link, or similar).
  • Strong understanding of TRID, RESPA, Regulation Z, and HMDA compliance requirements.
  • Ability to read and interpret credit reports, appraisals, title commitments, and tax transcripts.
  • Excellent organizational skills and the ability to manage multiple priorities under deadline pressure.
  • Strong written and verbal communication skills.
  • Ability to wear multiple hats and complete multiple tasks with a startup mindset.

Responsibilities

  • Intake new loans, review, verify, and process HELOC and residential mortgage loan files from submission to closing.
  • Order and review third-party services including title reports, appraisals/AVMs, flood certifications, and property tax records.
  • Analyze income documentation (W-2s, tax returns, pay stubs, bank statements) to confirm application accuracy.
  • Verify borrower credit reports, liabilities, and assets; identify and resolve discrepancies.
  • Ensure HELOC credit line amounts and draw periods are structured per product guidelines.
  • Prepare and submit complete loan packages to underwriting address conditions promptly.
  • Coordinate closing disclosures (CD), right-of-rescission notices, and HELOC agreement documentation.
  • Maintain strict adherence to RESPA, TILA, HMDA, Regulation Z, and state-specific lending laws.
  • Ensure timely issuance of required disclosures within regulatory deadlines (e.g., 3-day rule, TRID).
  • Maintain complete and audit-ready loan files in the LOS (Loan Origination System).
  • Flag potential fraud indicators and escalate to the compliance team as required.
  • Serve as the primary point of contact for loan officers, borrowers, title companies, and settlement agents.
  • Proactively communicate loan status, outstanding conditions, and projected closing dates.
  • Collaborate with underwriters to resolve file deficiencies and obtain clear-to-close decisions.
  • Coordinate closing schedules with title agents and notaries; confirm funding authorization.
  • Manage a pipeline of 30–50+ active HELOC and mortgage files simultaneously.
  • Monitor turn times against service-level agreements (SLAs) and escalate delays proactively.
  • Track pipeline activity in the LOS and provide daily status updates to management.

Benefits

  • Medical, Dental, Vision, FSA/HSA, and wide array of voluntary products and discounts
  • 401(k) with company match
  • Paid time off
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