Helena Driver Examiner

State of Montana•Helena, MT

13d•Hybrid

About The Position

This is a public-facing, customer service-driven position within the Motor Vehicle Division (MVD) of the Montana Department of Justice. The role involves greeting customers, answering questions, issuing various types of identification and driver's licenses (including Commercial Driver's Licenses), and overseeing the testing process for these licenses. The position requires attention to detail when using multiple software programs and ensuring the safety and well-being of Montana citizens by verifying identification documents, confirming successful test completion, and determining when additional documentation is necessary. The incumbent must be willing and able to work outdoors in inclement weather, travel to other exam stations 1-2 days a week, and be able to lift up to 25 pounds.

Requirements

High School diploma or equivalent
One year experience working with computerized data systems
One year customer service experience
One year of cash handling experience
Ability to obtain a Commercial Driver License (CDL) for testing and training purposes, within the first year

Responsibilities

Greeting customers
Answering questions
Issuing ID cards, driver’s licenses, and commercial driver’s licenses
Overseeing the testing of licenses
Ensuring the safety and well-being of Montana citizens by confirming proper identification documents and successful test completion
Determining when additional documentation is required
Working outdoors in inclement weather
Day travel to other exam stations about 1-2 days a week
Lifting up to 25 pounds

Benefits

Medical, dental and vision coverage
Retirement plans
Generous paid vacation, sick and holidays
Pre-tax Flexibility Spending Accounts
Employee Assistance Program
Potential eligibility for student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program

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