Heavy Equipment Inspector - Production Representative

Bidadoo Inc•Richmond, VA

23d

About The Position

In this role you will be inspecting construction and industrial-related equipment and machinery for online sale and remarketing. This includes detailed inspections, preparation, minor repairs, research, detailed descriptions, photography/video, and auction listings to remarket and sale equipment and trucks on a global basis. If you have experience in construction equipment and trucks, combined with good communications and some computer / internet skills and an interest in eCommerce, this is an excellent opportunity to consider. Responsibilities include: Managing all aspects of the online inspection and production process, including heavy equipment and truck inspections, research, photography/video, descriptions, and logistics. Typical equipment includes: construction equipment, agriculture equipment, tools and machinery / parts, trucks, machine tools, etc. Working with our customers, including loading and unloading, customer assistance, troubleshooting, etc. Scheduling and coordinating heavy equipment inspections with our partners/customers Construction equipment and customer support, including loading, unloading, minor repairs, customer assistance, troubleshooting, etc as required Maintain industry-leading customer service levels with our sellers and buyers, including customer inquiries, disputes and positive resolutions, always fostering a culture of Doing the Right Thing Understanding online sales, merchandizing, auctions and eBay Researching a wide range of assets via internet and various sources Develop, maintain, implement and follow policies and practices for safe and efficient operations Writing professional asset descriptions that are informative, detailed, accurate and global buyer-focused Have and maintain highest level of professionalism and integrity Working with all parts of the business to ensure superior satisfaction for all of our customers, both buyers and sellers Learning all aspects of the business and driving positive change in our processes and our capabilities

Requirements

Experience with heavy equipment and machinery, such as construction equipment, agriculture equipment, trucks, or industrial equipment
Minimum 5 years mechanical, fleet, rental, service or related equipment experience
Significant customer engagement, service and support experience
Strong equipment and mechanical skills and diagnostic experience
Decent proficiency in computer skills, applications, internet, etc
Some experience with photography and/or video, recommended
Strong people, partner and team management experience
Experience with many internet technologies, including eBay, etc. useful, but not required
Ability to manage projects with multiple tasks, resources, and customer interaction
Attention to detail and mechanically inclined
Ability to climb on and inspect large construction equipment regularly
Ability to work flexible work schedules, including traveling to customer locations
Have excellent oral and written communication skills and a great team player
Vertical expertise – helpful background includes heavy equipment & machinery, construction equipment rental, service and sales / marketing, auction sales, remarketing, etc.
Self-motivated with skills and attitude to excel in a start-up / entrepreneurial / team-oriented environment

Nice To Haves

Some experience with photography and/or video, recommended
Experience with many internet technologies, including eBay, etc. useful, but not required
Vertical expertise – helpful background includes heavy equipment & machinery, construction equipment rental, service and sales / marketing, auction sales, remarketing, etc.

Responsibilities

Managing all aspects of the online inspection and production process, including heavy equipment and truck inspections, research, photography/video, descriptions, and logistics.
Typical equipment includes: construction equipment, agriculture equipment, tools and machinery / parts, trucks, machine tools, etc.
Working with our customers, including loading and unloading, customer assistance, troubleshooting, etc.
Scheduling and coordinating heavy equipment inspections with our partners/customers
Construction equipment and customer support, including loading, unloading, minor repairs, customer assistance, troubleshooting, etc as required
Maintain industry-leading customer service levels with our sellers and buyers, including customer inquiries, disputes and positive resolutions, always fostering a culture of Doing the Right Thing
Understanding online sales, merchandizing, auctions and eBay
Researching a wide range of assets via internet and various sources
Develop, maintain, implement and follow policies and practices for safe and efficient operations
Writing professional asset descriptions that are informative, detailed, accurate and global buyer-focused
Have and maintain highest level of professionalism and integrity
Working with all parts of the business to ensure superior satisfaction for all of our customers, both buyers and sellers
Learning all aspects of the business and driving positive change in our processes and our capabilities