About The Position

In this role you will be inspecting construction and industrial-related equipment and machinery for online sale and remarketing. This includes detailed inspections, preparation, minor repairs, research, detailed descriptions, photography/video, and auction listings to remarket and sale equipment and trucks on a global basis. If you have experience in construction equipment and trucks, combined with good communications and some computer / internet skills and an interest in eCommerce, this is an excellent opportunity to consider.

Requirements

  • Experience with heavy equipment and machinery, such as construction equipment, agriculture equipment, trucks, or industrial equipment
  • Minimum 5 years mechanical, fleet, rental, service or related equipment experience
  • Significant customer engagement, service and support experience
  • Strong equipment and mechanical skills and diagnostic experience
  • Decent proficiency in computer skills, applications, internet, etc
  • Some experience with photography and/or video, recommended
  • Strong people, partner and team management experience
  • Experience with many internet technologies, including eBay, etc. useful, but not required
  • Ability to manage projects with multiple tasks, resources, and customer interaction
  • Attention to detail and mechanically inclined
  • Ability to climb on and inspect large construction equipment regularly
  • Ability to work flexible work schedules, including traveling to customer locations
  • Have excellent oral and written communication skills and a great team player
  • Vertical expertise – helpful background includes heavy equipment & machinery, construction equipment rental, service and sales / marketing, auction sales, remarketing, etc.
  • Self-motivated with skills and attitude to excel in a start-up / entrepreneurial / team-oriented environment
  • Work Location: Travel throughout Virginia and nearby states US- travel required

Responsibilities

  • Managing all aspects of the online inspection and production process, including heavy equipment and truck inspections, research, photography/video, descriptions, and logistics.
  • Working with our customers, including loading and unloading, customer assistance, troubleshooting, etc.
  • Scheduling and coordinating heavy equipment inspections with our partners/customers
  • Construction equipment and customer support, including loading, unloading, minor repairs, customer assistance, troubleshooting, etc as required
  • Maintain industry-leading customer service levels with our sellers and buyers, including customer inquiries, disputes and positive resolutions, always fostering a culture of Doing the Right Thing
  • Understanding online sales, merchandizing, auctions and eBay
  • Researching a wide range of assets via internet and various sources
  • Develop, maintain, implement and follow policies and practices for safe and efficient operations
  • Writing professional asset descriptions that are informative, detailed, accurate and global buyer-focused
  • Have and maintain highest level of professionalism and integrity
  • Working with all parts of the business to ensure superior satisfaction for all of our customers, both buyers and sellers
  • Learning all aspects of the business and driving positive change in our processes and our capabilities
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