Heavy Equipment Field Technician (Mechanic)

EquipmentShare•Jacksonville, FL

11d•Onsite

About The Position

EquipmentShare is hiring a Heavy Equipment Field Technician (Mechanic) at its rental facility in Jacksonville, Florida. The technician will maintain and repair a variety of customer- and company-owned heavy equipment, machinery, aerial lifts, and tools, with the opportunity to work on a newer fleet. The role uses EquipmentShare’s technology platform to create, assign, and monitor work orders, track service intervals, order parts, and diagnose equipment issues using information from numerous makes and models. The position is scheduled Monday through Friday, 7:00 AM to 5:00 PM, with overtime pay after 40 hours. On-call scheduling may be required, with additional compensation. Field Technicians may travel to customer job sites to service rental or customer-owned equipment and must keep their service vehicle clean and professional. Company-provided OEM training is available year-round. This is a safety-sensitive position. Employment offers are contingent on passing a 10-panel drug screen, and employment is also contingent on passing a background check. Some roles require a drug test depending on job responsibilities.

Requirements

Must own tools applicable to the position.
Advanced mechanical aptitude and working knowledge of tools.
Extensive knowledge of construction equipment and an advanced understanding of schematics and diagrams.
Superior customer service, teamwork, and verbal and written communication skills.
High school diploma.
Valid driver’s license with an acceptable, clean driving record.
Must be at least 21 years old to operate a company vehicle.
Ability to move, stand, stoop, and bend freely.
Ability to lift up to 50 pounds at times.
Must pass a 10-panel drug screen as a condition of an employment offer; employment is also contingent on passing a background check.
May be required to be clean-shaven to enter customer worksites that have this requirement.

Nice To Haves

Trade school certificate preferred.
Experience in field service, maintenance, and repair preferred.
Knowledge of OSHA requirements preferred.

Responsibilities

Practice safe job practices when repairing equipment.
Use technology, including laptops and tablets, to support work.
Maintain and repair mechanical, electrical, hydraulic, and diesel systems on rental and customer equipment and tools, using independent judgment.
Create, assign, and monitor work orders; track machine service intervals; order parts; and diagnose issues using available equipment data.
Assist in training lower-level technicians as needed.
Complete paperwork and electronic documentation of work performed in work orders accurately and daily.
Assist with pickup and delivery of equipment and parts.
When required, travel to customer job sites to repair and maintain rental or customer-owned equipment.
Maintain the service vehicle in a clean and professional manner.
Perform other duties as assigned.

Benefits

Monthly family dinner night, subject to restrictions.
Competitive compensation.
Full medical, dental, and vision coverage for full-time employees.
Generous paid time off and paid holidays.
401(k) with company match.
Tool and boot reimbursements, depending on role.
Gym membership stipend and wellness programs, with opportunities to earn PTO and prizes.
Company events, food truck nights, and monthly team dinners.
16 hours of paid volunteer time per year.
Career advancement, leadership training, and professional development opportunities.
Year-round company-provided OEM training.
Access to industry-leading diagnostic tools.
Additional compensation for on-call scheduling.
Overtime pay after working 40 hours.