Heavy Equipment Field Technician (Mechanic)

EquipmentShare•Austin, TX

7d•Onsite

About The Position

EquipmentShare is hiring an onsite Heavy Equipment Field Technician (Mechanic) at its facility in Bastrop, Texas. The technician will maintain and repair a variety of customer- and company-owned heavy equipment, machinery, aerial lifts, and tools, including complex mechanical, electrical, hydraulic, and diesel systems. The role involves using EquipmentShare technology to create, assign, and monitor work orders, track service intervals, order parts, and diagnose equipment issues using information from many makes and models. Technicians may use independent judgment to identify root causes and corrective actions, and may assist in training lower-level technicians. The schedule is Monday through Friday, 7:00 a.m. to 5:00 p.m. Overtime pay is offered after 40 hours, and the role is subject to on-call scheduling with additional compensation. When required, field technicians travel to customer job sites to service equipment and maintain a clean, professional service vehicle. The company provides year-round OEM training and access to industry-leading diagnostic tools.

Requirements

Own tools applicable to the position.
Have advanced mechanical aptitude and working knowledge of tools.
Have extensive knowledge of construction equipment and an advanced understanding of schematics and diagrams.
Have strong customer service, teamwork, and verbal and written communication skills.
Have a high school diploma.
Have a valid driver's license and an acceptable driving record.
Be at least 21 years old to operate a company vehicle.
Be able to move, stand, stoop, and bend freely and lift up to 50 pounds at times.
Pass a 10-panel drug screen as a condition of an employment offer.
Pass a background check as a condition of employment.

Nice To Haves

Trade school certificate.
Experience in field service, maintenance, and repair.
Knowledge of OSHA requirements.

Responsibilities

Practice safe job practices when repairing equipment.
Use laptops, tablets, and company technology to manage work orders, monitor service intervals, order parts, and diagnose equipment issues.
Maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on rental and customer equipment and tools, using independent judgment.
Assist in training lower-level technicians as needed.
Complete paperwork and electronic documentation of work performed in work orders accurately and promptly each day.
Assist with equipment and parts pickup and delivery.
Travel to customer job sites when required to repair or maintain rental or customer-owned equipment.
Keep the service vehicle clean and professional.
Perform other duties as assigned.

Benefits

Monthly family dinner night.
Competitive compensation.
Full medical, dental, and vision coverage for full-time employees.
Generous paid time off and paid holidays.
401(k) with company match.
Tool and boot reimbursements, depending on role.
Gym membership stipend and wellness programs, with opportunities to earn PTO and prizes.
Company events, food truck nights, and monthly team dinners.
16 hours of paid volunteer time per year.
Career advancement, leadership training, and professional development opportunities.
Year-round company-provided OEM training.
Access to industry-leading diagnostic tools.
Additional compensation for on-call scheduling.