Heavy Equipment Field Technician (Mechanic)

EquipmentShare•Jonesboro, AR

3d•Onsite

About The Position

EquipmentShare is hiring a Heavy Equipment Field Technician (Mechanic) at its rental facility in Jonesboro, Arkansas. The technician maintains and repairs a variety of customer- and company-owned heavy equipment, machinery, aerial lifts, and tools, with the opportunity to work on the company’s newest fleet. The role uses EquipmentShare’s technology to create, assign, and monitor work orders, track service intervals, order parts, and diagnose equipment issues using information from many makes and models. The schedule is Monday through Friday, 7:00 AM to 5:00 PM. Overtime pay is offered after 40 hours, and the position is subject to on-call scheduling with additional compensation. The role includes year-round company-provided OEM training and may require travel to customer job sites for field repairs and maintenance.

Requirements

Must own tools applicable to the position.
Advanced mechanical aptitude and working knowledge of tools.
Extensive knowledge of construction equipment and an advanced understanding of schematics and diagrams.
Superior customer service, teamwork, and verbal and written communication skills.
High school diploma.
Valid driver's license and acceptable, clean driving record.
Must be at least 21 years old to operate a company vehicle.
Ability to move, stand, stoop, and bend freely.
Ability to lift up to 50 pounds at times.
Must pass a 10-panel drug screen; employment is contingent on passing a background check.
May need to be clean-shaven to enter customer worksites that require it.

Nice To Haves

Trade school certificate.
Experience in field service, maintenance, and repair.
Knowledge of OSHA requirements.

Responsibilities

Practice safe job practices while repairing equipment.
Use laptops and tablets comfortably to support work.
Maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on rental and customer equipment and tools, exercising independent judgment.
Assist in training lower-level technicians as needed.
Complete paperwork and electronic documentation of work performed, including work orders, accurately and promptly each day.
Assist with pickup and delivery of equipment and parts.
When required, travel to customer job sites to repair or maintain rental or customer-owned equipment.
Keep the service vehicle clean and professional when performing field work.
Use company technology to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues.
Perform other duties as assigned.

Benefits

Monthly family dinner night.
Competitive compensation.
Full medical, dental, and vision coverage for full-time employees.
Generous paid time off and paid holidays.
401(k) with company match.
Tool and boot reimbursements, depending on role.
Gym membership stipend and wellness programs.
Company events, food truck nights, and monthly team dinners.
16 hours of paid volunteer time per year.
Career advancement, leadership training, and professional development opportunities.
Access to industry-leading diagnostic tools.
Additional compensation for on-call scheduling.
Overtime pay after 40 hours.