Heavy Equipment Field Technician (Mechanic)

EquipmentShare•Waterloo, IA
•Onsite

About The Position

EquipmentShare is hiring a Heavy Equipment Field Technician (Mechanic) at its rental facility in Waterloo, Iowa. The role maintains and repairs a variety of customer- and company-owned heavy equipment, machinery, aerial lifts, and tools, including complex mechanical, electrical, hydraulic, and diesel systems. Technicians use the company's technology to create and monitor work orders, track service intervals, order parts, and diagnose equipment issues. The position may also require travel to customer job sites for field repairs and maintenance. Year-round company-provided OEM training is available. The schedule is Monday through Friday, 7:00 AM to 5:00 PM, with overtime pay after 40 hours. The role is subject to on-call scheduling, with additional compensation provided. Employment offers are contingent on passing a background check; this safety-sensitive position also requires passing a 10-panel drug screen.

Requirements

  • Own tools applicable to the position.
  • Have advanced mechanical aptitude and working knowledge of tools.
  • Have extensive knowledge of construction equipment and an advanced understanding of schematics and diagrams.
  • Demonstrate strong customer service, teamwork, and verbal and written communication skills.
  • Have a high school diploma.
  • Have a valid driver's license and acceptable driving record.
  • Be at least 21 years old to operate a company vehicle.
  • Be able to move, stand, stoop, and bend freely.
  • Be able to lift up to 50 pounds at times.
  • Pass a 10-panel drug screen as a condition of employment for this safety-sensitive position.
  • Pass a background check as a condition of employment.

Nice To Haves

  • Trade school certificate.
  • Experience in field service, maintenance, and repair.
  • Knowledge of OSHA requirements.

Responsibilities

  • Follow safe job practices when repairing equipment.
  • Use technology, including laptops and tablets, to create, assign, and monitor work orders, track service intervals, order parts, and diagnose equipment issues.
  • Maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on rental and customer equipment and tools, exercising independent judgment.
  • Assist in training lower-level technicians as needed.
  • Complete paperwork and electronic documentation of work performed in work orders accurately and promptly each day.
  • Assist with equipment and parts pickup and delivery.
  • When required, travel to customer job sites to repair and maintain rental or customer-owned equipment.
  • Keep the service vehicle clean and professional when performing field mechanic duties.
  • Perform other duties as assigned.

Benefits

  • Monthly family dinner night.
  • Competitive compensation.
  • Full medical, dental, and vision coverage for full-time employees.
  • Generous paid time off and paid holidays.
  • 401(k) with company match.
  • Tool and boot reimbursements, depending on role.
  • Gym membership stipend and wellness programs, with opportunities to earn PTO and prizes.
  • Company events, food truck nights, and monthly team dinners.
  • 16 hours of paid volunteer time per year.
  • Career advancement, leadership training, and professional development opportunities.
  • Access to industry-leading diagnostic tools.
  • Year-round company-provided OEM training.
  • Additional compensation for on-call scheduling.
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