Field Technician (Mechanic)

EquipmentShare • Missoula, MT

13d • Onsite

About The Position

EquipmentShare is hiring a Heavy Equipment Field Technician (Mechanic) at its rental facility in Missoula, Montana. The technician maintains and repairs a variety of customer- and company-owned heavy equipment, machinery, aerial lifts, and tools, with the opportunity to work on a new fleet. The role uses EquipmentShare technology to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose equipment issues using data from numerous makes and models. Field service work may require travel to customer job sites. The schedule is Monday through Friday, 7:00 a.m. to 5:00 p.m.; overtime pay is offered after 40 hours, and the role is subject to compensated on-call scheduling. Year-round company-provided OEM training is available.

Requirements

• Must own tools applicable to the position.
• Advanced mechanical aptitude and working knowledge of tools.
• Extensive knowledge of construction equipment and an advanced understanding of schematics and diagrams.
• Superior customer service, teamwork, and verbal and written communication skills.
• High school diploma.
• Valid driver's license with an acceptable driving record.
• Must be at least 21 years old to operate a company vehicle.
• Able to move, stand, stoop, and bend freely.
• Able to lift up to 50 pounds at times.
• Must pass a 10-panel drug screen; employment is contingent on passing a background check.
• Field technicians may need to be clean-shaven to enter customer worksites that have this requirement.

Nice To Haves

• Trade school certificate preferred.
• Experience in field service, maintenance, and repair preferred.
• Knowledge of OSHA requirements preferred.

Responsibilities

• Practice safe job practices when repairing equipment.
• Use laptops and tablets comfortably to access technology and equipment information.
• Maintain and repair mechanical, electrical, hydraulic, and diesel systems on rental and customer equipment and tools, exercising independent judgment.
• Create, assign, and monitor work orders; track machine service intervals; order parts; and use diagnostic data to identify root causes and corrective actions.
• Assist in training lower-level technicians as needed.
• Complete paperwork and electronic documentation of work performed in work orders accurately and in a timely manner each day.
• Assist with pickup and delivery of equipment and parts.
• When required, travel to customer job sites to repair or maintain rental or customer-owned equipment.
• Keep the service vehicle clean and professional when performing field mechanic duties.
• Complete other duties as assigned.

Benefits

• Competitive compensation.
• Full medical, dental, and vision coverage for full-time employees.
• Generous paid time off and paid holidays.
• 401(k) with company match.
• Tool and boot reimbursements, role dependent.
• Gym membership stipend and wellness programs, with opportunities to earn PTO and prizes.
• Company events, food truck nights, and monthly team dinners, including a monthly family dinner night.
• 16 hours of paid volunteer time per year.
• Career advancement, leadership training, and professional development opportunities.
• Year-round company-provided OEM training.
• Access to industry-leading diagnostic tools.
• Additional compensation for on-call scheduling.
• Overtime pay after working 40 hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED