Heavy Equipment Field Technician (Mechanic)

EquipmentShare•Wilmington, NC

7d•Onsite

About The Position

EquipmentShare is hiring a Heavy Equipment Field Technician (Mechanic) for its rental facility in Wilmington, Delaware. The technician will maintain and repair a variety of customer- and company-owned heavy equipment, machinery, aerial lifts, and tools, with the opportunity to work on the company’s newest fleet. The role uses EquipmentShare’s technology to create, assign, and monitor work orders, track service intervals, order parts, and diagnose equipment issues using data from many makes and models. The schedule is Monday through Friday, 7:00 AM to 5:00 PM. Overtime pay is offered after 40 hours, and the role is subject to on-call scheduling with additional compensation. Field technicians may travel to customer job sites when needed. The position is safety-sensitive, and employment is contingent on passing a background check; a 10-panel drug screen is also required for this position.

Requirements

Must own tools applicable to the position.
Advanced mechanical aptitude and working knowledge of tools.
Extensive knowledge of construction equipment and an advanced understanding of schematics and diagrams.
Superior customer service, teamwork, and verbal and written communication skills.
High school diploma.
Valid driver's license with an acceptable driving record.
Must be at least 21 years old to operate a company vehicle.
Ability to move, stand, stoop, and bend freely.
Ability to lift up to 50 pounds at times.
May be required to be clean shaven to enter customer worksites with that requirement.
Must pass a 10-panel drug screen for this safety-sensitive position.
Employment is contingent on passing a background check.

Nice To Haves

Trade school certificate.
Experience in field service, maintenance, and repair.
Knowledge of OSHA requirements.

Responsibilities

Practice safe job practices when repairing equipment.
Use laptops and tablets and company technology to create, assign, and monitor work orders, track service intervals, order parts, and diagnose issues.
Maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on rental and customer equipment and tools, using a high degree of independent judgment.
Assist in training lower-level technicians as needed.
Complete paperwork and electronic documentation of work performed in work orders accurately and promptly each day.
Assist with equipment and parts pick-up and delivery.
When required, travel to customer job sites to repair and maintain rental or customer-owned equipment.
Maintain the service vehicle in a clean and professional manner.
Participate in year-round company-provided OEM training.
Perform other duties as assigned.

Benefits

Monthly family dinner night.
Competitive compensation.
Full medical, dental, and vision coverage for full-time employees.
Generous paid time off and paid holidays.
401(k) with company match.
Tool and boot reimbursements, role dependent.
Gym membership stipend and wellness programs.
Company events, food truck nights, and monthly team dinners.
16 hours of paid volunteer time per year.
Career advancement, leadership training, and professional development opportunities.
Access to industry-leading diagnostic tools.
Additional compensation for on-call scheduling.