Heavy Equipment Field Technician (Mechanic)

EquipmentShare•Jonesboro, AR

1d•Onsite

About The Position

EquipmentShare is hiring a Heavy Equipment Field Technician (Mechanic) at its rental facility in Jonesboro, Arkansas. The role provides maintenance and repair for a variety of customer- and company-owned heavy equipment, machinery, aerial lifts, and tools. Technicians work with the company’s technology to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose problems using equipment data. The position may require travel to customer job sites for field repairs and maintenance. Year-round company-provided OEM training is available, and the role may support training lower-level technicians.

Requirements

Must own tools applicable to the position.
Advanced mechanical aptitude and working knowledge of tools.
Extensive knowledge of construction equipment and advanced understanding of schematics and diagrams.
Strong customer service, teamwork, and verbal and written communication skills.
High school diploma.
Valid driver's license with an acceptable driving record; must have a clean driving record.
Must be at least 21 years old to operate a company vehicle.
Able to move, stand, stoop, and bend freely.
Able to lift up to 50 pounds at times.
Employment is contingent on passing a background check; this safety-sensitive role is also contingent on passing a 10-panel drug screen.

Nice To Haves

Trade school certificate preferred.
Experience in field service, maintenance, and repair preferred.
Knowledge of OSHA requirements preferred.

Responsibilities

Practice safe job practices when repairing equipment.
Use technology, including laptops and tablets, to support work.
Maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on rental and customer equipment and tools, using independent judgment.
Assist in training lower-level technicians as needed.
Complete paperwork and electronic documentation of work performed, including work orders, accurately and promptly each day.
Assist with pickup and delivery of equipment and parts.
When required, travel to customer job sites to repair or maintain rental or customer-owned equipment.
Maintain the service vehicle in a clean and professional manner.
Perform other duties as assigned.

Benefits

Competitive compensation.
Full medical, dental, and vision coverage for full-time employees.
Generous paid time off and paid holidays.
401(k) with company match.
Tool and boot reimbursements, depending on role.
Gym membership stipend and wellness programs.
Monthly family dinner night and monthly team dinners.
Company events and food truck nights.
16 hours of paid volunteer time per year.
Career advancement, leadership training, and professional development opportunities.
Access to industry-leading diagnostic tools.
Overtime pay after working 40 hours.
Additional compensation for on-call scheduling.