Heavy Equipment Field Technician (Mechanic)
About The Position
EquipmentShare is hiring a Heavy Equipment Field Technician (Mechanic) at its rental facility in Rapid City, South Dakota. The technician maintains and repairs a variety of customer- and company-owned heavy equipment, machinery, aerial lifts, and tools, using the newest fleet in the industry. The role uses EquipmentShare’s technology to create, assign, and monitor work orders, track service intervals, order parts, and diagnose issues using data from equipment makes and models. The schedule is Monday through Friday, 7:00 AM to 5:00 PM, with overtime pay after 40 hours. The position is subject to on-call scheduling, with additional compensation provided. This role performs maintenance and repair of mechanical, electrical, hydraulic, and diesel systems, often using independent judgment. Field technicians may travel to customer job sites to service rental or customer-owned equipment and are expected to keep their service vehicle clean and professional. The position includes year-round, company-provided OEM training and may include assisting with the training of lower-level technicians. Employment is contingent on passing a background check; this safety-sensitive role also requires passing a 10-panel drug screen.
Requirements
- Must own tools applicable to the position.
- Advanced mechanical aptitude and working knowledge of tools.
- Extensive knowledge of construction equipment and an advanced understanding of schematics and diagrams.
- Superior customer service, teamwork, and verbal and written communication skills.
- High school diploma.
- Valid driver's license with an acceptable driving record; must have a clean driving record.
- Must be at least 21 years old to operate a company vehicle.
- Able to move, stand, stoop, and bend freely.
- Able to lift up to 50 pounds at times.
- Passing a 10-panel drug screen is a condition of employment for this safety-sensitive position.
- Passing a background check is a condition of employment.
Nice To Haves
- Trade school certificate preferred.
- Experience in field service, maintenance, and repair preferred.
- Knowledge of OSHA requirements preferred.
Responsibilities
- Use company technology to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose equipment issues.
- Follow safe practices when repairing equipment.
- Maintain and repair mechanical, electrical, hydraulic, and diesel systems on rental and customer equipment and tools, using independent judgment.
- Assist in training lower-level technicians as needed.
- Complete paperwork and electronic work-order documentation accurately and on time each day.
- Assist with equipment and parts pickup and delivery.
- When required, travel to customer job sites to repair or maintain rental or customer-owned equipment.
- Keep the service vehicle clean and professional.
- Perform other duties as assigned.
Benefits
- Competitive compensation and overtime pay after 40 hours.
- Full medical, dental, and vision coverage for full-time employees.
- Generous PTO and paid holidays.
- 401(k) with company match.
- Tool and boot reimbursements, role dependent.
- Gym membership stipend and wellness programs.
- Company events, food truck nights, and monthly team dinners.
- 16 hours of paid volunteer time per year.
- Career advancement, leadership training, and professional development opportunities.
- Year-round company-provided OEM training.
- Access to industry-leading diagnostic tools.
- Additional compensation for on-call scheduling.
- Monthly family dinner night, subject to restrictions.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
