Heavy Equipment Field Technician (Mechanic)

EquipmentShare • Austin, TX

4d • Onsite

About The Position

EquipmentShare is hiring an onsite Heavy Equipment Field Technician (Mechanic) in Austin, Texas. The technician maintains and repairs company-owned heavy equipment and aerial lifts, as well as rental and customer equipment and tools. The role includes using EquipmentShare’s technology to create, assign, and monitor work orders, track service intervals, order parts, and diagnose equipment issues using information from a range of makes and models. Technicians work with a variety of mechanical, electrical, hydraulic, and diesel systems and use independent judgment to identify causes and corrective actions. Field technicians may travel to customer job sites for equipment repair and maintenance when required and are expected to keep their service vehicle clean and professional. The role includes year-round company-provided OEM training and may include assisting with training lower-level technicians. The schedule is Monday through Friday, 7:00 AM to 5:00 PM, with overtime pay after 40 hours; the role is subject to on-call scheduling with additional compensation. Employment is contingent on passing a background check, and this safety-sensitive position requires passing a 10-panel drug screen.

Requirements

• Own tools applicable to the position.
• Advanced mechanical aptitude and working knowledge of tools.
• Extensive knowledge of construction equipment and advanced understanding of schematics and diagrams.
• Superior customer service, teamwork, and verbal and written communication skills.
• High school diploma.
• Valid driver's license with an acceptable driving record.
• Be at least 21 years old to operate a company vehicle.
• Be able to move, stand, stoop, and bend freely.
• Be able to lift up to 50 pounds at times.
• Pass a 10-panel drug screen; employment is also contingent on passing a background check.
• Field technicians may need to be clean shaven to enter customer worksites that require it.

Nice To Haves

• Trade school certificate.
• Experience in field service, maintenance, and repair.
• Knowledge of OSHA requirements.

Responsibilities

• Follow safe work practices when repairing equipment.
• Use laptops, tablets, and company technology to create, assign, and monitor work orders, track service intervals, order parts, and diagnose equipment issues.
• Maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on rental and customer equipment and tools.
• Use independent judgment to determine equipment issues and corrective actions.
• Assist in training lower-level technicians as needed.
• Complete paperwork and electronic documentation of work performed, including work orders, accurately and promptly each day.
• Assist with pickup and delivery of equipment and parts.
• Travel to customer job sites for repair and maintenance of rental or customer-owned equipment when required.
• Maintain the service vehicle in a clean and professional manner.
• Perform other duties as assigned.

Benefits

• Competitive compensation.
• Full medical, dental, and vision coverage for full-time employees.
• Generous paid time off and paid holidays.
• 401(k) with company match.
• Tool and boot reimbursements, depending on role.
• Gym membership stipend and wellness programs.
• Company events, food truck nights, and monthly team dinners.
• 16 hours of paid volunteer time per year.
• Career advancement, leadership training, and professional development opportunities.
• Year-round company-provided OEM training.
• Access to industry-leading diagnostic tools.
• Monthly family dinner night.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED