Heavy Equipment Field Technician (Mechanic)

EquipmentShare•Memphis, TN

25d•Onsite

About The Position

EquipmentShare is hiring a Heavy Equipment Field Technician (Mechanic) at its rental facility in Memphis, Tennessee. The technician maintains and repairs a variety of customer- and company-owned heavy equipment, machinery, and aerial lifts, with access to a newer fleet and year-round, company-provided OEM training. The role uses EquipmentShare’s technology to create, assign, and monitor work orders, track service intervals, order parts, and diagnose issues across many equipment makes and models. Technicians may also travel to customer job sites to perform repairs and maintenance when required. The schedule is Monday through Friday, 7:00 AM to 5:00 PM. Overtime pay is offered after 40 hours, and the role is subject to on-call scheduling with additional compensation. This is a safety-sensitive position; employment offers are contingent on passing a 10-panel drug screen. Employment is also contingent on passing a background check.

Requirements

Must own tools applicable to the position.
Advanced mechanical aptitude and working knowledge of tools.
Extensive knowledge of construction equipment and an advanced understanding of schematics and diagrams.
Superior customer service, teamwork, and verbal and written communication skills.
High school diploma.
Valid driver's license with an acceptable driving record; must have a clean driving record.
Must be at least 21 years old to operate a company vehicle.
Must be able to move, stand, stoop, and bend freely.
Must be able to lift up to 50 pounds at times.
May need to be clean-shaven to enter worksites where EquipmentShare customers require it.
Must pass a 10-panel drug screen as a condition of the employment offer.
Employment is contingent on passing a background check.

Nice To Haves

Trade school certificate preferred.
Experience in field service, maintenance, and repair preferred.
Knowledge of OSHA requirements preferred.

Responsibilities

Practice safe job practices when repairing equipment.
Use laptops and tablets comfortably to support work.
Maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on rental and customer equipment and tools, using independent judgment.
Use technology to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues.
Assist in training lower-level technicians as needed.
Complete and maintain paperwork and electronic documentation of work performed in a timely manner each day.
Assist with equipment and parts pickup and delivery.
When required, travel to customer job sites to repair and maintain rental or customer-owned equipment.
Maintain a clean and professional service vehicle.
Complete other duties as assigned.

Benefits

Monthly family dinner night, subject to restrictions.
Competitive compensation.
Full medical, dental, and vision coverage for full-time employees.
Generous paid time off and paid holidays.
401(k) with company match.
Tool and boot reimbursements, role dependent.
Gym membership stipend and wellness programs, with opportunities to earn PTO and prizes.
Company events, food truck nights, and monthly team dinners.
16 hours of paid volunteer time per year.
Career advancement, leadership training, and professional development opportunities.
Year-round company-provided OEM training.
Access to industry-leading diagnostic tools.
Additional compensation for on-call scheduling.
Overtime pay after working 40 hours.