Heavy Equipment Field Technician (Mechanic)

EquipmentShare•Little Rock, AR

5d•Onsite

About The Position

EquipmentShare is hiring a Heavy Equipment Field Technician (Mechanic) for its rental facility in Little Rock, Arkansas. This general pre-placement application covers various roles, and candidates whose qualifications match the company’s needs may be contacted to discuss relevant opportunities, compensation, and interview details. The Field Technician uses EquipmentShare’s technology to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose equipment problems. The role involves maintaining and repairing complex mechanical, electrical, hydraulic, and diesel systems on rental and customer equipment and tools, using independent judgment. Field Technicians may travel to customer job sites for repairs and maintenance and may assist with equipment and parts pickup and delivery. The company provides year-round OEM training and access to industry-leading diagnostic tools. The schedule is Monday through Friday, 7:00 AM to 5:00 PM, with overtime pay after 40 hours. The role is subject to on-call scheduling, with additional compensation. Applicants must own tools applicable to the position, have a valid driver’s license and acceptable driving record, and be at least 21 years old to operate a company vehicle. Employment is contingent on passing a background check; this safety-sensitive position also requires passing a 10-panel drug screen. Some customer worksites may require field technicians to be clean-shaven.

Requirements

Must own tools applicable to the position.
Advanced mechanical aptitude and working knowledge of tools.
Extensive knowledge of construction equipment and an advanced understanding of schematics and diagrams.
Superior customer service, teamwork, and verbal and written communication skills.
High school diploma.
Valid driver’s license with an acceptable, clean driving record.
Must be at least 21 years old to operate a company vehicle.
Ability to move, stand, stoop, and bend freely and lift up to 50 pounds at times.
Pass a 10-panel drug screen; employment is contingent on passing a background check.

Nice To Haves

Trade school certificate.
Experience in field service, maintenance, and repair.
Knowledge of OSHA requirements.

Responsibilities

Use company technology to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose equipment issues.
Follow safe practices when repairing equipment.
Maintain and repair mechanical, electrical, hydraulic, and diesel systems on a variety of rental and customer equipment and tools, using independent judgment.
Assist in training lower-level technicians as needed.
Complete paperwork and electronic documentation of work performed in work orders accurately and on time each day.
Assist with pickup and delivery of equipment and parts.
When required, travel to customer job sites to repair or maintain rental or customer-owned equipment.
Keep the service vehicle clean and professional when working as a Field Mechanic.
Perform other duties as assigned.

Benefits

Full medical, dental, and vision coverage for full-time employees.
Generous paid time off and paid holidays.
401(k) with company match.
Tool and boot reimbursements, depending on role.
Gym membership stipend and wellness programs.
Paid volunteer time: 16 hours per year.
Career advancement, leadership training, and professional development opportunities.
Monthly family dinner night and monthly team dinners.
Company events and food truck nights.
Year-round company-provided OEM training.
Access to industry-leading diagnostic tools.
Overtime pay after working 40 hours.
Additional compensation for on-call scheduling.