Heavy Equipment Field Technician (Mechanic)

EquipmentShare•Memphis, TN
•Onsite

About The Position

EquipmentShare is hiring a Heavy Equipment Field Technician (Mechanic) at its rental facility in Memphis, Tennessee. The technician will maintain and repair a variety of customer- and company-owned heavy equipment, aerial lifts, tools, and rental equipment, working with the newest fleet in the industry. The role uses EquipmentShare’s technology to create, assign, and monitor work orders, track service intervals, order parts, and diagnose issues using information from many equipment makes and models. The schedule is Monday through Friday, 7:00 AM to 5:00 PM, with overtime pay after 40 hours. The role is subject to on-call scheduling, with additional compensation. When required, the Field Mechanic travels to customer job sites to service rental or customer-owned equipment. Year-round OEM training is provided. Employment is contingent on passing a background check; this safety-sensitive position also requires passing a 10-panel drug screen.

Requirements

  • Own tools applicable to the position.
  • Advanced mechanical aptitude and working knowledge of tools.
  • Extensive knowledge of construction equipment and an advanced understanding of schematics and diagrams.
  • Superior customer service, teamwork, and verbal and written communication skills.
  • High school diploma.
  • Valid driver's license and acceptable, clean driving record.
  • Be at least 21 years old to operate a company vehicle.
  • Ability to move, stand, stoop, and bend freely.
  • Ability to lift up to 50 pounds at times.
  • Passing a 10-panel drug screen is required for this safety-sensitive position.
  • Passing a background check is a condition of employment.

Nice To Haves

  • Trade school certificate preferred.
  • Experience in field service, maintenance, and repair preferred.
  • Knowledge of OSHA requirements preferred.

Responsibilities

  • Practice safe job practices while repairing equipment.
  • Use laptops and tablets comfortably to create, assign, and monitor work orders, track service intervals, order parts, and diagnose equipment issues.
  • Maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on rental and customer equipment and tools, exercising a high degree of independent judgment.
  • Assist in training lower-level technicians as needed.
  • Complete paperwork and electronic documentation of work performed, including work orders, accurately and daily.
  • Assist with pickup and delivery of equipment and parts.
  • When required, travel to customer job sites to repair and maintain rental or customer-owned equipment.
  • Maintain the service vehicle in a clean and professional manner.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation.
  • Full medical, dental, and vision coverage for full-time employees.
  • Generous PTO and paid holidays.
  • 401(k) with company match.
  • Tool and boot reimbursements, depending on role.
  • Gym membership stipend and wellness programs, with opportunities to earn PTO and prizes.
  • Monthly family dinner night and monthly team dinners.
  • Company events and food truck nights.
  • 16 hours of paid volunteer time per year.
  • Career advancement, leadership training, and professional development opportunities.
  • Year-round company-provided OEM training.
  • Access to industry-leading diagnostic tools.
  • Additional compensation for on-call scheduling.
  • Overtime pay after 40 hours.
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