Heavy Equipment Field Technician (Mechanic)

EquipmentShare • Austin, TX

6d • Onsite

About The Position

EquipmentShare is hiring an onsite Heavy Equipment Field Technician (Mechanic) in Austin, Texas. The technician maintains and repairs company-owned heavy equipment machinery and aerial lifts, as well as rental and customer equipment and tools. The role offers an opportunity to work on a newer equipment fleet and uses EquipmentShare’s technology to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose problems using information from a range of equipment makes and models.

The schedule is Monday through Friday, 7:00 AM to 5:00 PM. Overtime pay is offered after 40 hours, and the role is subject to on-call scheduling with additional compensation. Field technicians may travel to customer job sites when needed to repair or maintain equipment. The position includes year-round company-provided OEM training and requires maintaining complete, timely work documentation.

Requirements

• Own tools applicable to the position.
• Advanced mechanical aptitude and working knowledge of tools.
• Extensive knowledge of construction equipment and an advanced understanding of schematics and diagrams.
• Superior customer service, teamwork, and verbal and written communication skills.
• High school diploma.
• Valid driver's license with an acceptable driving record.
• Must be at least 21 years old to operate a company vehicle.
• Able to move, stand, stoop, and bend freely.
• Able to lift up to 50 pounds at times.
• Employment is contingent on passing a background check; this safety-sensitive position is also contingent on passing a 10-panel drug screen.

Nice To Haves

• Trade school certificate.
• Experience in field service, maintenance, and repair.
• Knowledge of OSHA requirements.

Responsibilities

• Practice safe job practices when repairing equipment.
• Use technology, including laptops and tablets, to support work.
• Maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on rental and customer equipment and tools, using independent judgment.
• Create, assign, and monitor work orders; track machine service intervals; order parts; and diagnose issues using equipment data.
• Assist in training lower-level technicians as needed.
• Complete paperwork and electronic documentation of work performed in a timely manner each day.
• Assist with pickup and delivery of equipment and parts.
• When required, travel to customer job sites to repair or maintain rental or customer-owned equipment.
• Maintain a clean and professional service vehicle.
• Perform other duties as assigned.

Benefits

• Monthly family dinner night, subject to restrictions.
• Competitive compensation.
• Full medical, dental, and vision coverage for full-time employees.
• Generous paid time off and paid holidays.
• 401(k) with company match.
• Tool and boot reimbursements, depending on role.
• Gym membership stipend and wellness programs, with opportunities to earn PTO and prizes.
• Company events, food truck nights, and monthly team dinners.
• 16 hours of paid volunteer time per year.
• Career advancement, leadership training, and professional development opportunities.
• Access to industry-leading diagnostic tools.
• Additional compensation for on-call scheduling.
• Overtime pay after 40 hours.
• Year-round company-provided OEM training.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED