Heavy Equipment Field Technician (Mechanic)

EquipmentShare•Allentown, PA
•Onsite

About The Position

EquipmentShare is hiring a Heavy Equipment Field Technician (Mechanic) at its rental facility in Allentown, Pennsylvania. The technician will maintain and repair a variety of customer- and company-owned heavy equipment, machinery, aerial lifts, and tools, including equipment from the company’s newest fleet. The position uses EquipmentShare’s technology to create, assign, and monitor work orders, track service intervals, order parts, and diagnose equipment issues using information across many makes and models. The schedule is Monday through Friday, 7:00 a.m. to 5:00 p.m. The role offers overtime pay after 40 hours and is subject to on-call scheduling, with additional compensation for on-call work. When required, the Field Technician travels to customer job sites to repair or maintain equipment and keeps the service vehicle clean and professional. Year-round company-provided OEM training is available. Employment is contingent on passing a background check; this safety-sensitive role also requires passing a 10-panel drug screen.

Requirements

  • Must own tools applicable to the position.
  • Advanced mechanical aptitude and working knowledge of tools.
  • Extensive knowledge of construction equipment and an advanced understanding of schematics and diagrams.
  • Superior customer service, teamwork, and verbal and written communication skills.
  • High school diploma.
  • Valid driver's license with an acceptable driving record.
  • Must be at least 21 years old to operate a company vehicle.
  • Able to move, stand, stoop, and bend freely.
  • Able to lift up to 50 pounds at times.
  • Must pass a 10-panel drug screen; employment is also contingent on passing a background check.

Nice To Haves

  • Trade school certificate preferred.
  • Experience in field service, maintenance, and repair preferred.
  • Knowledge of OSHA requirements preferred.
  • Ability to be clean shaven when required for customer worksites.

Responsibilities

  • Practice safe job practices when repairing equipment.
  • Use technology, including laptops and tablets, to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose equipment issues.
  • Maintain and repair mechanical, electrical, hydraulic, and diesel systems on rental and customer equipment and tools, using independent judgment.
  • Assist in training lower-level technicians as needed.
  • Complete and maintain paperwork and electronic documentation of work performed in work orders, daily and on time.
  • Assist with pickup and delivery of equipment and parts.
  • Travel to customer job sites when required to repair or maintain rental or customer-owned equipment.
  • Maintain the service vehicle in a clean and professional manner.
  • Perform other duties as assigned.

Benefits

  • Monthly family dinner night, subject to restrictions.
  • Competitive compensation.
  • Full medical, dental, and vision coverage for full-time employees.
  • Generous paid time off and paid holidays.
  • 401(k) with company match.
  • Tool and boot reimbursements, depending on role.
  • Gym membership stipend and wellness programs, with opportunities to earn PTO and prizes.
  • Company events, food truck nights, and monthly team dinners.
  • 16 hours of paid volunteer time per year.
  • Career advancement, leadership training, and professional development opportunities.
  • Access to industry-leading diagnostic tools.
  • Year-round company-provided OEM training.
  • Additional compensation for on-call scheduling.
  • Overtime pay after 40 hours.
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