Heavy Equipment Field Technician (Mechanic)

EquipmentShare•Cibolo, TX

About The Position

EquipmentShare is hiring a Heavy Equipment Field Technician (Mechanic) at its rental facility in Cibolo, Texas. The role maintains and repairs a variety of customer- and company-owned heavy equipment, machinery, aerial lifts, and tools. Technicians use EquipmentShare’s technology to create, assign, and monitor work orders, track service intervals, order parts, and diagnose issues using machine data. The position involves independent judgment and work on complex mechanical, electrical, hydraulic, and diesel systems. When required, field technicians travel to customer job sites for repairs and maintenance and keep their service vehicle clean and professional. The role also includes assisting with equipment and parts pickup and delivery, maintaining complete and timely work documentation, and helping train lower-level technicians as needed. Year-round company-provided OEM training is available. The position is safety-sensitive, and employment is contingent on passing a background check; this role also requires passing a 10-panel drug screen.

Requirements

  • Own tools applicable to the position.
  • Advanced mechanical aptitude and working knowledge of tools.
  • Extensive knowledge of construction equipment and an advanced understanding of schematics and diagrams.
  • Superior customer service, teamwork, and verbal and written communication skills.
  • High school diploma.
  • Valid driver's license and acceptable, clean driving record.
  • Be at least 21 years old to operate a company vehicle.
  • Be able to move, stand, stoop, and bend freely.
  • Be able to lift up to 50 pounds at times.
  • Pass a 10-panel drug screen; employment is contingent on passing a background check.

Nice To Haves

  • Trade school certificate.
  • Experience in field service, maintenance, and repair.
  • Knowledge of OSHA requirements.

Responsibilities

  • Practice safe job practices when repairing equipment.
  • Use technology, including laptops and tablets, to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues.
  • Maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on rental and customer equipment and tools, using a high degree of independent judgment.
  • Assist in training lower-level technicians as needed.
  • Complete paperwork and electronic documentation of work performed in work orders accurately and on time each day.
  • Assist with pickup and delivery of equipment and parts.
  • Travel to customer job sites when required to repair or maintain rental or customer-owned equipment.
  • Maintain the service vehicle in a clean and professional manner.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation.
  • Full medical, dental, and vision coverage for full-time employees.
  • Generous paid time off and paid holidays.
  • 401(k) with company match.
  • Tool and boot reimbursements (role dependent).
  • Gym membership stipend and wellness programs.
  • Company events, food truck nights, and monthly team dinners.
  • 16 hours of paid volunteer time per year.
  • Career advancement, leadership training, and professional development opportunities.
  • Access to industry-leading diagnostic tools.
  • Monthly family dinner night.
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