Heavy Equipment Field Technician (Mechanic)

EquipmentShare•Port Washington, WA

25d•Onsite

About The Position

EquipmentShare is hiring an onsite Heavy Equipment Field Technician (Mechanic) in Port Washington, Wisconsin. The technician will maintain and repair company-owned heavy equipment machinery, aerial lifts, rental equipment, and customer equipment and tools. The role offers the opportunity to work on a new fleet and use EquipmentShare’s technology to create, assign, and monitor work orders, track service intervals, order parts, and diagnose equipment issues using data from many makes and models. The schedule is Monday through Friday, 7:00 AM to 5:00 PM, with overtime pay after 40 hours. The position also follows a rotating schedule of 14 consecutive days on duty followed by 7 consecutive days off, and is subject to on-call scheduling with additional compensation. Travel to customer job sites may be required. Qualifying travel assignments may be eligible for management-determined per diem. Year-round company-provided OEM training is available. The role requires independent judgment, safe work practices, customer service, and timely completion of work documentation. Technicians may assist with training lower-level technicians and help pick up and deliver equipment and parts. Candidates must own tools applicable to the position, hold a valid driver’s license with an acceptable driving record, and be at least 21 to operate a company vehicle. A high school diploma is required; a trade school certificate is preferred. The position is safety sensitive, and employment offers are contingent on passing a 10-panel drug screen. Employment is also contingent on passing a background check. Some customer worksites may require field technicians to be clean shaven.

Requirements

Must own tools applicable to the position.
Advanced mechanical aptitude and working knowledge of tools.
Extensive knowledge of construction equipment and advanced understanding of schematics and diagrams.
Superior customer service, teamwork, and verbal and written communication skills.
High school diploma.
Valid driver’s license with an acceptable driving record and a clean driving record.
Must be at least 21 years old to operate a company vehicle.
Ability to move, stand, stoop, and bend freely.
Ability to lift up to 50 pounds at times.
Must pass a 10-panel drug screen; employment is contingent on passing a background check.

Nice To Haves

Trade school certificate.
Experience in field service, maintenance, and repair.
Knowledge of OSHA requirements.

Responsibilities

Practice safe job practices when repairing equipment.
Use technology, including laptops and tablets, to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues.
Maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on rental and customer equipment and tools, using independent judgment.
Assist in training lower-level technicians as needed.
Maintain complete and timely paper or electronic documentation of work performed, including work orders, on a daily basis.
Assist with pickup and delivery of equipment and parts.
When required, travel to customer job sites to repair or maintain rental or customer-owned equipment.
Maintain the service vehicle in a clean and professional manner.
Complete other duties as assigned.

Benefits

Per diem may be available for qualifying travel assignments, with amounts determined by management.
Competitive compensation.
Full medical, dental, and vision coverage for full-time employees.
Generous paid time off and paid holidays.
401(k) with company match.
Tool and boot reimbursements, depending on role.
Gym membership stipend and wellness programs.
Company events, food truck nights, and monthly team dinners.
16 hours of paid volunteer time per year.
Career advancement, leadership training, and professional development opportunities.
Year-round company-provided OEM training.
Access to industry-leading diagnostic tools.
Overtime pay after 40 hours.
Additional compensation for on-call scheduling.