Heavy Duty Porter- Seasonal

Belterra Park GamingCincinnati, OH
Onsite

About The Position

This position is responsible for maintaining cleanliness and sanitation standards throughout the property, ensuring a positive guest experience. The Heavy Duty Porter/Floor Person will perform a variety of cleaning tasks, operate cleaning equipment, and respond to guest requests. This is a uniformed position that requires adherence to appearance standards and strict confidentiality of proprietary information.

Requirements

  • Ability to communicate with Team members and guests.
  • Ability to be a TEAM player.
  • Ability to work flexible shifts and days of the week including holidays.
  • Ability to share or divide attention among several ongoing activities, projects or assignments.
  • Must have excellent knowledge of cleaning equipment and operating skills.
  • Able to effectively work independently and as part of a team.
  • Must have excellent organizational skills.
  • Strong guest service skills.
  • High school diploma or certificate from Educational Institute.
  • Must have (1) year experience in the cleaning field with equipment.

Responsibilities

  • Adhere to guest service requirements.
  • Adhere to established department and property policies and procedures regarding guest service standards.
  • Clean restrooms, mirrors, sinks, countertops, cigarette urns, and toilets.
  • Empty trash bins and pick up loose papers from floors, sinks, and countertops.
  • Sweep and mop floors.
  • Remove all trash to exterior trash points.
  • Replace toilet tissue and refill paper towel dispensers.
  • Clean and polish all furniture, marble, brass, brass floor plates, and entrance door brass and kick door brass plates.
  • Clean brass, lighting, walls, and carpeting.
  • Clean and dust all lighting and lampshades.
  • Vacuum flooring, clean windows, clean window ledges, and clean team member restaurant floors.
  • Sanitize all guest and team member areas.
  • Sweep, mop, buff, vacuum, dust, and wax floors.
  • Operate all types of cleaning equipment, including riding equipment such as extractors, auto scrubbers, buffers, and overhead lifts.
  • Respond to reasonable guest requests or place guests in contact with the appropriate person for assistance.
  • Adhere to standards and operating procedures as outlined in the Belterra Park EVS Manual.
  • Ensure safe and proper use of all equipment and chemicals.
  • Maintain the strictest confidence of any and all confidential and proprietary information.
  • Maintain a high level of professional appearance, demeanor, ethics, and image.
  • Perform other duties assigned by the department Manager and Shift Supervisor on duty.
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