Heavy Duty Equipment Manager

Doggett Toyota Lift • Houston, TX

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About The Position

The Heavy-Duty Equipment Manager is a working manager responsible for developing Toyota Lift of Houston and South Texas’s heavy-duty equipment business, which currently includes high-capacity forklifts. The position develops sales opportunities, manages customer relationships, supports sales follow-up and delivery coordination, and monitors business performance. The manager also follows company safety and conduct policies, participates in training and communications, and maintains effective working relationships with colleagues and customers. Some travel is required.

Requirements

• Strong communication and interpersonal skills.
• Excellent customer service skills.

Nice To Haves

• Prior sales experience and/or training.
• Proficiency in Microsoft Office.

Responsibilities

• Develop a business plan to identify and sell to common users of heavy-duty equipment.
• Understand and use manufacturers’ programs and resources to attain acceptable market share levels.
• Manage customer relationships, including selling parts, service, and rental related to heavy-duty equipment.
• Assist in managing controllable expenses.
• Analyze business performance, identify shortfalls, and develop action plans to improve results.
• Monitor competitors, competitive products, and business and industry trends.
• Maintain strong knowledge of company inventory.
• Work with the Sales team and Sales Support Group department and ensure follow-up.
• Follow up on each sale in a timely manner to ensure customer satisfaction.
• Coordinate and communicate with customers and applicable departments to ensure timely delivery.
• Follow safety rules and regulations and comply with company policies and procedures.
• Present a professional image to customers and the community.
• Seek and participate in company-sponsored training to develop knowledge and skills.
• Participate in company- and location-driven communications, including open book meetings, huddles, and department meetings.
• Maintain positive and professional working relationships with peers, management, and support resources, with a commitment to teamwork and customer service.
• Perform other duties assigned by management in a professional and efficient manner.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed