Heavy Duty Diesel Shop Manager

Cogent Talent Solutions•Philadelphia, PA

About The Position

Our client is a family-owned and operated truck and trailer repair shop specializing in dedicated fleet maintenance, particularly in the car hauling industry. The company is seeking a hands-on Heavy-Duty Diesel Shop Manager to lead operations at a satellite repair facility. The two-bay shop is staffed by two technicians and a manager when fully staffed. It primarily services front-loaded cement mixers and tri-axle dump trucks and also performs a wide range of heavy-duty commercial truck repairs. The manager will oversee daily shop operations, diagnose repair needs, and assist technicians with service orders as needed. The position involves coordinating workflow, monitoring technician productivity and billed service time, maintaining repair quality, managing shop inventory and equipment, ordering special-order parts, and communicating with company leadership. The role uses OEM diagnostic platforms and industry-standard diagnostic tools. The expected schedule is approximately 7:30 AM to 5:30 PM, with flexibility as operational needs require. The successful candidate must maintain a reliable work schedule and pass random and incident-based drug and alcohol screenings in accordance with company policies. Compensation is $40–$45 per hour.

Requirements

  • Previous experience in heavy-duty diesel repair, with the ability to diagnose and assist with complex mechanical and electrical issues.
  • Strong knowledge of heavy-duty truck diagnostics, including OEM diagnostic software such as Cummins and PACCAR systems.
  • Familiarity with industry diagnostic platforms such as Snap-on, JPRO, or equivalent tools.
  • Ability to manage workflow, technicians, and shop productivity in a fast-paced service environment.
  • Strong organizational and communication skills.
  • Valid driver’s license.
  • Ability to consistently arrive on time and maintain a reliable work schedule.
  • Willingness to work approximately 7:30 AM–5:30 PM, with flexibility as operational needs require.
  • Ability to pass random and incident-based drug and alcohol screenings in accordance with company policies.

Nice To Haves

  • Valid Class A driver’s license.
  • Prior leadership or shop management experience.

Responsibilities

  • Manage day-to-day operations of the satellite shop and maintain a fully staffed team of two active technicians.
  • Provide hands-on leadership by diagnosing repair needs and assisting technicians with service orders when necessary.
  • Coordinate the daily shop schedule and workflow to ensure efficient service operations.
  • Monitor technician productivity and shop performance against company benchmarks for labor hours and billed service time.
  • Maintain quality control standards and ensure work meets company and industry expectations.
  • Use OEM diagnostic platforms and industry-standard tools, including Cummins and PACCAR systems, Snap-on, and JPRO.
  • Manage shop inventory and maintain organization of tools and equipment.
  • Order special-order parts as needed to complete service orders and maintain workflow.
  • Communicate with company leadership regarding shop performance, operational updates, and improvement opportunities.

Benefits

  • Monthly incentive bonus based on efficiency and billed hours.
  • Hiring bonus as outlined in the hiring contract.
  • Recruitment bonuses as outlined in the hiring contract.
  • Standard company benefits as outlined in the hiring contract.
  • Paid time off for national holidays.
  • Two weeks of paid vacation to start.
  • Ten paid personal days.
  • Health insurance.
  • Life insurance.
  • Short-term disability.
  • SIMPLE IRA retirement plan with a company contribution of 2% of gross monthly income.
  • Annual $200 workbook allowance.
  • Full weekly uniform plan.
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