Heavy Duty Cleaner (Full Time)

Laguna Development Corp•Paraje, NM

100d•Onsite

About The Position

A Heavy Duty Cleaner maintains a clean environment for all LDC casinos and related facilities. This role involves performing heavy duty custodial duties under supervision, ensuring compliance with standard operating procedures, and maintaining custodial equipment. The position also requires building positive relationships with guests and LDC personnel, and participating in meetings and workshops to support custodial operations.

Requirements

Must have relevant work experience.
Knowledge and understanding of material safety data sheets (MSDS).

Nice To Haves

High School diploma or GED preferred.

Responsibilities

Under supervision perform heavy duty custodial duties such as, but not limited to: High dusting; vacuuming; scrubbing; mopping; disposing of trash; power washing restrooms; stripping, waxing and buff floors; cleaning windows, mirrors, walls, doors, carpet, upholstery; and cleaning other furnishings.
Comply with custodial department standard operating procedures.
Responsible for preventative maintenance of custodial equipment, and cleaning of equipment.
Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit).
Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests’ names and preferences; connect with them individually and professionally; smile; make eye contact and verbally greet guests.
Develop a thorough knowledge of services, room locations, amenities, surroundings, providing accurate directions, and information for guest inquiries about promotions and special events.
At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., coworkers, clients and vendors).
Work under pressure; maintain regular and punctual attendance including working odd and unusual hours, weekends and holidays.
Maintain all heavy floor equipment and supplies applicable to floor cleaning requirements.
Report equipment repair requirements to the custodial manager.
Serve as a mentor to custodial and heavy duty cleaners, and use the buddy system during training.
Participate in meetings and workshops to support custodial operations.
Perform additional duties and responsibilities as necessary or assigned.