Heat Relief Worker

Salvation Army CareersMesa, AZ
Onsite

About The Position

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. This role involves monitoring activities of heat relief participants, handling check-ins, setting up and tearing down equipment, ensuring compliance with program rules, assisting participants with issues, cleaning the area, and investigating/reporting incidents.

Requirements

  • High School Diploma/GED required
  • Demonstrate a positive attitude, with ability to work with people of diverse backgrounds and circumstances
  • Able to maintain a non-judgement attitude, professional approach and boundaries with clients
  • Able to handle crisis/emergency services for the homeless and to utilize crisis intervention, crowd management and conflict resolution skills
  • Ability to assess at risk participants and situations
  • Excellent verbal and written communication skills
  • Successful background clearance
  • Qualified individuals must be able to perform the essential duties of the position with or without accommodation.
  • The employee must regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to focus.
  • The employee must have the ability to operate a telephone, desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.

Responsibilities

  • Monitor activities of heat relief participants, keeping visual and continuous interaction with clients
  • Handle check-in of heat relief clients and upon arrival using proper record keeping
  • Set up/Tear down equipment and stock/restock supplies used
  • Ensure compliance with program rules and expectations, maintaining a safe and manageable environment
  • Assist participants within the limits in processing issues and problem solving
  • Clean area during usage, mopping spills, sanitizing cots, wiping tables, and showers, making sure to follow CDC guidelines to ensure safety of participants and staff
  • Investigate and report activity and incidents appropriately, or as needed to emergency responders, such as police, fire and/or ambulance personnel, according to established guidelines
  • Provide accurate and through written communication in the (IR) Incident Report Logbook for management and Support Workers review
  • Other duties as assigned by supervisor as it relates to the position of Heat Relief Worker
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