Heart & Vascular Patient Nurse Navigator

Advocate Health and Hospitals Corporation • Macon, GA

5d • Onsite

About The Position

The Heart & Vascular Patient Nurse Navigator provides language-specific education, psychosocial support, and necessary resources for newly diagnosed patients pertinent to their specific disease, and their families. This role coordinates appropriate referrals for needed services, educates and provides information to new and existing patients and families regarding diagnosis, work-up, treatments (to include surgery, therapy, support services, financial issues, community resources, survivorship issues, and follow-up). The navigator serves as a liaison for patients and families between departments, ensuring and coordinating new patient referrals, scheduling of exams, procedures, and appointments. They identify potential gaps and coordinate care for patients returning to their communities for treatment and follow-up. The navigator contacts every newly diagnosed patient at the time of diagnosis, assesses every new patient for emotional and social needs, and barriers to care (such as health insurance, transportation, etc.), and refers to needed resources. This role identifies trend barriers to patient expedient care, conducts service recovery as needed, and is responsible for patient satisfaction.

Requirements

• BSN Degree Required
• Current licensure to practice as a Registered Nurse in the state in which one works required.
• Certification in the appropriate specialized field within 2 years of being in the position required.
• Excellent communication skills required.

Nice To Haves

• MSN Preferred

Responsibilities

• Provides language specific education, psychosocial support, and necessary resources for newly diagnosed patients pertinent to their specific disease, and their families, and coordinates appropriate referrals for those needed services.
• Educates and provides information to new and existing patients and families regarding diagnosis, work-up, treatments to include surgery, therapy, support services, financial issues, community resources, survivorship issues and follow-up.
• Serves as liaison for patients and families between departments.
• Ensures and coordinates (where appropriate) new patient referrals, scheduling of exams, procedures and appointments, identifies potential gaps as well as the coordination of care for patients returning to their communities for treatment and follow-up.
• Contacts every newly diagnosed patient at the time of the diagnosis.
• Assesses every new patient for emotional and social needs as well as barriers to care such as: Health insurance, transportation, etc., and refers to the needed resources.
• Identifies trend barriers to patient expedient care and will conduct service recovery as needed.
• Responsible for patient satisfaction.

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level