Hearing Officer (Administrative Hearing Officer) (4843-12)

Hamilton County Government • Cincinnati, OH

2d • $54,680 • Hybrid

About The Position

This position is for a Hearing Officer (Administrative Hearing Officer) within Hamilton County Job and Family Services. The role involves establishing administrative paternities, issuing hearing reports, and establishing support orders according to specific processing times and accuracy standards. The employee will collaborate with team members and other departments to enhance data collection and reporting initiatives within the administrative hearing program. The position also requires attending conferences and training, and performing other related duties as assigned. Hamilton County is a second-chance employer and a recovery-friendly workplace, committed to equal employment opportunities.

Requirements

• 24 months training or experience in Child Support state and/or federal rules, regulations & law
• 12 months training or experience involving writing business correspondence or preparation of reports
• 100 hours training and/or experience in interviewing
• 100 hours training or 1-month experience in public relations or equivalent
• Upon employment must be eligible to obtain Notary Public for the State of Ohio in accordance with Ohio Revised Code Section 3111.53 and Ohio Administrative Code Section 5101:12-30-25.
• Maintain Administrative Hearing Officer accreditation by completing 10 hours of annual administrative hearing officer training sponsored by the Ohio CSEA Directors’ Association for new hires; then 8 hours every year thereafter
• Must have a car, valid driver’s license issued by the state of residency and required auto liability insurance.

Nice To Haves

• Knowledge of: public relations; human relations; agency policies and procedures (child support regulations) ; interviewing; law (child support law)
• Ability to: define problems, collect data, establish facts and draw valid conclusions; prepare meaningful, concise and accurate reports; gather, collate and classify information about data, people or things; handle sensitive inquiries from and contacts with officials and general public
• Skill in: operating agency networked personal computer, software and program operating systems.

Responsibilities

• Establish administrative paternities by processing 98% of cases assigned within 45 days.
• Issue hearing reports within 5 days on 98% of administrative modification hearings scheduled.
• Establish support orders by processing 98% of cases assigned within 35 days of being received.
• Collaborate with team leader, information systems, quality assurance and others as necessary to enhance data collection analysis, and report initiatives within the administrative hearing program area.
• Attends conferences and training.
• Performs other related duties as assigned.

Benefits

• 11 Paid Holidays
• 40 hours Paid Vacation (if No Prior Service)
• Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option.
• Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Paid Parental Leave, Public Service Loan Forgiveness Eligibility, Commuter Stipend or Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed