Hearing Instrument Specialist/ Audiologist
About The Position
NationsBenefits is a healthcare fintech provider of supplemental benefits, flex cards, and member engagement solutions. The Hearing Instrument Specialist/Audiologist works at the Nations Benefits Hearing Center in Apple Valley, Minnesota, in a retail-based clinical environment that combines professional autonomy with operational support. The role evaluates hearing aid candidacy, recommends and fits hearing aids, and builds relationships with patients through education, follow-up care, and community engagement. The position involves comprehensive hearing evaluations, interpreting results, recommending individualized hearing care, and presenting product options. The specialist programs, fits, and verifies hearing instruments, including premium technology from major manufacturers, and provides follow-up visits, cleanings, adjustments, and repairs. The role also maintains compliant patient records and supports patient satisfaction, center performance, and continuous improvement.
Requirements
- Current Audiology license or Hearing Aid Dispensing license in the state of the role.
- Strong clinical, counseling, and interpersonal skills.
- Ability to explain technical concepts in a clear, patient-friendly manner.
- Comfort working in a retail healthcare setting.
- Commitment to ethical practice and patient-focused care.
- Willingness to participate in ongoing professional development.
Responsibilities
- Conduct comprehensive hearing evaluations using best-practice clinical protocols.
- Interpret test results and recommend individualized hearing care solutions based on patient needs and lifestyle.
- Present product options clearly, emphasizing value, long-term benefits, and patient outcomes.
- Program, fit, and verify hearing instruments, including new, premium technology from major manufacturers.
- Perform routine follow-up visits, cleanings, adjustments, and hearing aid repairs.
- Maintain accurate and compliant patient records, including documentation and outcome measures.
- Deliver exceptional service that supports patient satisfaction, loyalty, and positive clinical outcomes.
- Collaborate with leadership and peers to support center performance and continuous improvement.
- Build lasting relationships with patients through education, follow-up care, and community engagement.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
