Hearing Instrument Specialist/ Audiologist

NationsBenefits, LLC•Fort Worth, TX
•Onsite

About The Position

NationsBenefits is hiring a Hearing Instrument Specialist/Audiologist for its Nations Benefits Hearing Center in Fort Worth, Texas. The company provides supplemental benefits, fintech payment platforms, and member engagement solutions to managed care organizations and health plans. In this role, you will evaluate hearing aid candidacy, recommend and fit hearing aids, and build relationships with patients through education, follow-up care, and community engagement. The position is based in a retail clinical environment that offers professional autonomy and operational support. You will work to provide patient-focused care, support patient satisfaction and clinical outcomes, and contribute to center performance and continuous improvement.

Requirements

  • Hold a current Audiology license or Hearing Aid Dispensing license in the state where the role is located; this is required.
  • Have strong clinical, counseling, and interpersonal skills.
  • Be able to explain technical concepts in a clear, patient-friendly manner.
  • Be comfortable working in a retail healthcare setting.
  • Demonstrate commitment to ethical practice and patient-focused care.
  • Be willing to participate in ongoing professional development.

Responsibilities

  • Conduct comprehensive hearing evaluations using best-practice clinical protocols.
  • Interpret test results and recommend individualized hearing care solutions based on patient needs and lifestyle.
  • Present product options clearly, emphasizing value, long-term benefits, and patient outcomes.
  • Program, fit, and verify hearing instruments, including new premium technology from major manufacturers.
  • Perform routine follow-up visits, cleanings, adjustments, and hearing aid repairs.
  • Maintain accurate and compliant patient records, including documentation and outcome measures.
  • Deliver service that supports patient satisfaction, loyalty, and positive clinical outcomes.
  • Collaborate with leadership and peers to support center performance and continuous improvement.
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