Hearing Instrument Specialist/ Audiologist

NationsBenefits • Augusta, GA

6d • Onsite

About The Position

NationsBenefits is a healthcare fintech provider of supplemental benefits, flex cards, and member engagement solutions. The Hearing Instrument Specialist/Audiologist works at the Nations Benefits Hearing Center in Augusta, Georgia, in a retail-based clinical environment with professional autonomy and operational support. The role evaluates hearing aid candidacy, recommends and fits hearing aids, and builds patient relationships through education, follow-up care, and community engagement.

Requirements

• Hold a current Audiology license or Hearing Aid Dispensing license in the state of the role.
• Strong clinical, counseling, and interpersonal skills.
• Ability to explain technical concepts in a clear, patient-friendly manner.
• Comfort working in a retail healthcare setting.
• Commitment to ethical practice and patient-focused care.
• Willingness to participate in ongoing professional development.

Responsibilities

• Conduct comprehensive hearing evaluations using best-practice clinical protocols.
• Interpret test results and recommend individualized hearing care solutions based on patient needs and lifestyle.
• Present product options clearly, emphasizing value, long-term benefits, and patient outcomes.
• Program, fit, and verify hearing instruments, including premium technology from major manufacturers.
• Perform routine follow-up visits, cleanings, adjustments, and hearing aid repairs.
• Maintain accurate and compliant patient records, including documentation and outcome measures.
• Deliver exceptional service that supports patient satisfaction, loyalty, and positive clinical outcomes.
• Collaborate with leadership and peers to support center performance and continuous improvement.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed