Hearing Instrument Specialist/ Audiologist
About The Position
NationsBenefits is hiring a Hearing Instrument Specialist/ Audiologist for its Hearing Center in Rock Hill, South Carolina. The role evaluates hearing aid candidacy, recommends and fits hearing aids, and builds lasting patient relationships through education, follow-up care, and community engagement. The position is based in a retail clinical environment, offering professional autonomy with operational support. The specialist conducts comprehensive hearing evaluations, interprets results, and recommends individualized hearing care solutions. The role includes presenting product options, programming, fitting, and verifying hearing instruments, providing follow-up care and repairs, maintaining compliant patient records, and contributing to center performance and continuous improvement. NationsBenefits is a healthcare fintech provider of supplemental benefits, flex cards, and member engagement solutions. It partners with managed care organizations to improve member outcomes, reduce costs, and deliver value. The company describes a fulfilling work environment, career advancement opportunities, and a commitment to transforming healthcare.
Requirements
- Current Audiology license or Hearing Aid Dispensing license in the state of the role (required).
- Strong clinical, counseling, and interpersonal skills.
- Ability to explain technical concepts in a clear, patient-friendly manner.
- Comfort working in a retail healthcare setting.
- Commitment to ethical practice and patient-focused care.
- Willingness to participate in ongoing professional development.
Responsibilities
- Conduct comprehensive hearing evaluations using best-practice clinical protocols.
- Interpret test results and recommend individualized hearing care solutions based on patient needs and lifestyle.
- Present product options clearly, emphasizing value, long-term benefits, and patient outcomes.
- Program, fit, and verify hearing instruments, including premium technology from major manufacturers.
- Perform routine follow-up visits, cleanings, adjustments, and hearing aid repairs.
- Maintain accurate and compliant patient records, including documentation and outcome measures.
- Deliver service that supports patient satisfaction, loyalty, and positive clinical outcomes.
- Collaborate with leadership and peers to support center performance and continuous improvement.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
