Hearing Instrument Specialist/ Audiologist

NationsBenefits, LLC • Rapid City, SD

8d • Onsite

About The Position

NationsBenefits is a healthcare fintech provider of supplemental benefits, flex cards, and member engagement solutions. The Hearing Instrument Specialist/ Audiologist works at the Nations Benefits Hearing Center in Rapid City, South Dakota, in a retail-based clinical environment that combines professional autonomy with operational support. The role evaluates hearing aid candidacy, recommends and fits hearing aids, and builds relationships with patients through education, follow-up care, and community engagement.

Requirements

• Current audiology license or Hearing Aid Dispensing license in the state where the role is located.
• Strong clinical, counseling, and interpersonal skills.
• Ability to explain technical concepts in a clear, patient-friendly manner.
• Comfort working in a retail healthcare setting.
• Commitment to ethical practice and patient-focused care.

Nice To Haves

• Willingness to participate in ongoing professional development.

Responsibilities

• Conduct comprehensive hearing evaluations using best-practice clinical protocols.
• Interpret test results and recommend individualized hearing care solutions based on patient needs and lifestyle.
• Present product options clearly, emphasizing value, long-term benefits, and patient outcomes.
• Program, fit, and verify hearing instruments, including new premium technology from major manufacturers.
• Perform routine follow-up visits, cleanings, adjustments, and hearing aid repairs.
• Maintain accurate and compliant patient records, including documentation and outcome measures.
• Deliver service that supports patient satisfaction, loyalty, and positive clinical outcomes.
• Collaborate with leadership and peers to support center performance and continuous improvement.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed