Hearing Care Professional Trainee - Oneonta, NY

Sonova AGOneonta, NY
Onsite

About The Position

AudioNova is seeking a Hearing Care Professional Trainee to join our team in Oneonta, NY. This paid training program is designed to provide you with the hands-on experience, knowledge, and support needed to become a licensed Hearing Care Professional. In this role, you’ll work closely with experienced clinicians to gain real-world experience in patient care and hearing technology. From initial hearing evaluations to device fittings and follow-up care, you’ll play a key role in helping patients reconnect with the sounds that matter most while building strong relationships within the community.

Requirements

  • Passion for helping people improve their quality of life
  • Strong customer-care focus and relationship-building skills
  • Curiosity and excitement to learn a new profession
  • Comfort working with your community and educating others about hearing health

Nice To Haves

  • Associate’s degree or above required
  • Previous customer service experience required
  • Healthcare environment experience a plus
  • Clear verbal and written communication

Responsibilities

  • Train on all aspects of the Hearing Care Professional role in preparation for state licensure
  • Support patients alongside licensed clinicians, ensuring compassionate, high-quality care
  • Learn to perform hearing aid fittings, adjustments, cleanings, and repairs
  • Educate patients on their technology to help them meet their hearing goals
  • Participate in local marketing and community outreach to grow awareness of hearing health

Benefits

  • Paid training while you learn to dispense hearing aids
  • Sales incentive plan when fully licensed
  • Medical, dental, vision, and more
  • Health Savings, Flexible Spending, and Dependent Care accounts
  • 401(k) with company match
  • Paid time off & holidays
  • Company-paid life insurance, plus optional supplemental coverage
  • Short/Long-Term Disability options
  • Employee Assistance Program & Telehealth training options
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