Student Job - Hearing Care & Customer Service Coordinator for a Hearing Care Startup | Part-time | Port St. Lucie, FL

Migelino • Port Saint Lucie, FL

59d • Onsite

About The Position

Migelino is a Swiss-US online hearing healthcare company offering high-quality hearing solutions and hearing aids at fair prices. Through our telehealth platform, we distribute hearing aids from renowned brand manufacturers and provide comprehensive care for our customers. Our model is already well-established in the Swiss market, and we've expanded into the US. We're looking for a versatile, reliable team member to support our small team at a dynamic startup. If you have a passion for people and technology and want to help shape a young, growing company, we'd love to hear from you.

Requirements

• Affinity for digital tools and comfort working in a startup environment
• Willingness to learn about hearing aids, hearing acoustics, and our online care model. No prior knowledge required
• Independent, structured approach to work, with flexibility and a strong willingness to learn
• Genuine, honest approach to customer care
• People-oriented, with a real interest in customer interaction
• Able to reliably commute to the Port St. Lucie office on scheduled workdays

Nice To Haves

• Experience in logistics, sales, or customer support is a plus
• Experience in hearing acoustics is a bonus, but not required

Responsibilities

• Pack, label, and ship customer orders of hearing aids and accessories
• Manage inventory and incoming/outgoing packages on-site
• Serve as the primary point of contact for customers facing issues (defects, troubleshooting, etc.)
• Assist the licensed provider in preparing for and coordinating customer’s hearing aid fittings (device prep, scheduling, documentation, and follow-up logistics)
• Coordinate repairs with manufacturers and assist with minor repairs directly
• Support administrative tasks as needed: purchasing, accounts receivable, communication with ENT specialists, and similar work
• Contribute ideas and initiative in helping drive Migelino's growth

Benefits

• A unique opportunity: work in an innovative startup rather than a retail setting
• Autonomy: work on a small, flexible team, often independently, with a direct line to the Managing Director / US CEO
• Learning: deep, hands-on exposure to the field of hearing healthcare. We'll teach you what you need to know

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed