Healthy Planet Analyst

Avance Care•Durham, NC

About The Position

Avance Care is seeking a Healthy Planet Analyst to join their expanding network. This role is responsible for configuring, modifying, testing, and maintaining the healthy planet and Epic applications, as well as coordinating project-related issues. The analyst will build collaborative relationships with project leadership, business owners, clinical users, and other departments to ensure system usage and acceptance. Avance Care is a large network of independent primary care practices in North Carolina focused on elevating healthcare standards and supporting patients' physical, mental, and emotional health.

Requirements

Completed Bachelor's degree in IT (or related field) OR Associate's degree in IT with 5+ years of healthcare experience
At least 4 years of Epic analyst experience
Required Epic certifications or accreditations in EpicCare Healthy Planet and Compass Rose
Required Epic certifications or accreditations in the primary application for this position

Nice To Haves

Expertise in Value-Based Analytics
Expertise in Outpatient Regulatory Reporting
Expertise in Care Everywhere
Expertise in Cheers + Campaigns
Expertise in MyChart
Expertise in Ambulatory
Expertise in Care Link/Healthy Planet Link
Expertise in Data Courier
Expertise in Security

Responsibilities

Act as the IT point of contact for the ACO/CIN and healthy planet application areas
Identify and resolve issues within their application area and those impacting other teams
Maintain Meaningful Use dashboards and MIPs measures for year-end reporting
Monitor and work with registries to ensure correct inclusion to active registries
Develop registries to support care gap closure, risk stratification, HEDIS measures, and other value-based initiatives
Create and build campaigns in the Cheers application for population outreach
Direct ownership of tickets and incidents assigned to the healthy planet team and related functionalities (health maintenance, registries, topics/plans, etc.)
Build and create reports based on metrics and registry data
Collaborate with vendor representatives, the business community, and end users to ensure the system meets organizational needs within project timelines
Develop an understanding of operational needs to guide organizational workflows by attending site visits and integrated sessions
Participate in training and work with end users
Host weekly communications with team members regarding deliverable status, shared issues, end-user concerns, budget, and upcoming milestones
Take ownership and lead projects involving multiple teams or members
Perform and complete build tasks in more difficult application areas
Adhere to service level agreements in incident and task management
Attend and participate in workgroup and steering meetings
Prepare agendas and set up system demonstrations for stakeholders
Review and complete NoVA notes and upgrades within project timelines
Maintain all applicable certifications and ensure CEEs are up to date
Translate operational requests into EMR build tasks