EHR Application I Analyst - Healthy Planet
About The Position
The Epic Healthy Planet/Compass Rose Analyst I supports the implementation, configuration, maintenance, and optimization of Epic population health and care management applications. This position collaborates with clinical, operational, and technical teams to support care coordination, patient outreach, chronic disease management, population health initiatives, and value-based care programs. The analyst assists with application troubleshooting, system testing, workflow documentation, end-user support, and ongoing system improvements to enhance operational efficiency and patient outcomes. Under regular direction, the EHR Application Analyst I provides build support for Epic & other Clinical applications as it relates to change requests, maintenance and project business demands. Responsible for configuring, documenting, testing, modifying, supporting and maintaining software applications. Builds collaborative relationships with hospital leadership, clinical department users, Technology and other corporate departments to facilitate usage and acceptance of the system. Provides solutions or resolves end-user system issues. Epic or applicable certifications will be required within 6 months of hire.
Requirements
- Previous Epic Application Analyst experience
- High School Diploma or GED
- <2 years experience
- No Supervisor Experience
Nice To Haves
- Epic Healthy Planet/Compass Rose certifications
- Bachelor's Degree
- 2-5 years experience
Responsibilities
- Assist with the configuration, maintenance, and support of Epic Healthy Planet and Compass Rose applications.
- Support population health, care management, patient outreach, and care coordination workflows.
- Troubleshoot application issues and assist with identifying and implementing solutions.
- Participate in system upgrades, testing, validation, and application enhancements.
- Collaborate with clinical teams, business stakeholders, and IT staff to gather requirements and improve workflows.
- Develop and maintain application documentation, workflow diagrams, test scripts, and support materials.
- Assist with end-user training and provide ongoing application support.
- Support population health reporting, registries, and data validation activities.
- Follow organizational policies, information security standards, and applicable patient privacy regulations.
- Participate in project meetings, change management activities, and continuous improvement initiatives.
- Assists in designing, verifying, documenting, amending and refactoring moderately complex software configurations for deployment. Applies agreed standards and tools, to achieve a well-engineered result. Collaborates in reviews of work with others as appropriate.
- Assists in the investigation and resolution of issues relating to applications. Follows agreed procedures to identify and resolve issues with applications. Uses application management software and tools to collect agreed performance statistics. Carries out agreed applications maintenance tasks.
- Assists with the design of test cases and test scripts, mapping back to pre-determined criteria, recording and reporting test outcomes. Applies agreed standards to specify and perform manual and automated testing.
- Assists in the evaluation of design options and prototypes to obtain user feedback on requirements of developing systems, products, services or devices. Checks systems, products, services or devices for adherence to applicable standards, guidelines, style guides, and legislation.
- Provides first line investigation and gathers information to enable incident resolution and allocate incidents.
Benefits
- Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
- Disability insurance paid for by BJC
- Annual 4% BJC Automatic Retirement Contribution
- 401(k) plan with BJC match
- Tuition Assistance available on first day
- BJC Institute for Learning and Development
- Health Care and Dependent Care Flexible Spending Accounts
- Paid Time Off benefit combines vacation, sick days, holidays and personal time
- Adoption assistance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
