The HRP Configurations Analyst ensures the integrity of health plan claims processing by reviewing, analyzing, and configuring health plans’ core system platforms. The analyst obtains and analyzes the internal workflows, setup, and design of software applications to ensure the core claims system is configured in accordance with legal plan documents and regulatory requirements. The role involves understanding system capabilities, assessing requirements, designing and validating configurations, and producing documentation that supports configuration management, requirements traceability, and audit controls. It also contributes to workflow and business-process improvements intended to improve customer service, decrease operational costs, and improve overall quality.
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