Healthcare Unit Secretary (QMA)

Greencroft Communities•Goshen, IN

2d•Onsite

About The Position

Greencroft Goshen is seeking a Healthcare Unit Secretary to join their team in Goshen, IN. This role offers a Monday-Friday schedule from 7:00 AM to 3:30 PM with no weekends. The Healthcare Unit Secretary will provide administrative support to the nursing team, coordinate resident care, and ensure the smooth operation of the unit behind the scenes. This is a rewarding healthcare career opportunity with a predictable weekday schedule.

Requirements

High school diploma or equivalent required.
Current QMA certification required.
Familiarity with medical terminology and abbreviations.
Strong organizational and multitasking skills.
Excellent communication and customer service skills.
Proficiency with Microsoft Office and computer systems.
Ability to work independently while collaborating with the nursing team.

Nice To Haves

One to three years of CNA or healthcare experience preferred.

Responsibilities

Answer and direct phone calls at the nursing station.
Process physician orders and maintain Medication Administration Records (MARs).
Order medications through the pharmacy and verify medication documentation.
Schedule resident appointments and coordinate transportation.
Assist with admissions, medical records, and resident documentation.
Scan and maintain electronic medical records (EMR).
Coordinate laboratory orders and review reports for accuracy.
Support nurses with physician communications and documentation.
Maintain accurate records, forms, directories, and nursing resources.
Assist with quality improvement initiatives, compliance documentation, and special healthcare projects.
Provide exceptional customer service to residents, families, visitors, and fellow team members.