Healthcare Technology Director

Renovo Solutions•Lincoln, NE

1d•Onsite

About The Position

A RENOVO Account Director is a high-level leader and may function as a client’s Director of Biomedical or Clinical Engineering. The Account Director is the primary contact for hospital leadership for all things related to the facility Medical Equipment Maintenance Program. This individual directs the operational activities of the department including staffing, procurement, delivery of biomedical equipment, service and regulatory compliance. The RENOVO Account Director is considered a subject matter expert in medical device technology, security and industry best practices and is often called upon to provide consultative recommendations contributing to strategic and financial decisions for the client. The RENOVO Account Director is a key member of many inter-hospital committees such as life safety, environment of care, risk management, capital acquisition, and budgeting. In addition, this individual may be involved in projects concerning new equipment purchases, installations or upgrades; new construction and expansions. The RENOVO Account Director is the highest account-based RENOVO manager, and considered a leader within RENOVO and the organizations they support.

Requirements

Possesses a working of electromechanical devices and principles, as well as a high-level understanding of general patient care equipment and can demonstrate the usage of supported devices
Extensive understanding of life-support and diagnostic support devices and their usage within the healthcare setting.
In-depth knowledge of regulatory accrediting agencies and survey processes
Subject matter expert on the Medical Equipment Management Program and the required policies and procedures within
Familiarity with Hospital HIPAA policies and procedures
Knowledge of and experience with UL, National Fire Protection Association (NFPA), National Electrical Code (NEC), International Electrotechnical Commission (IEC) and other national and international technical standards
Highly skilled in strategic planning, project management, change management and program evaluation
Accountability – takes ownership of assigned work and responsibilities, follows through and closes the loop
Communication – clearly expresses thoughts and ideas both in written and verbal communications, provides timely information; makes sure that the needs of the customer are met
Integrity – Can admit mistakes, is direct and truthful
Customer Service – demonstrates a “customer-first” mentality, focused on meeting the needs of customers and captures feedback to make improvements
Priority Setting – Prioritizes assigned schedules and workload
Knowledge - Advanced understanding of general and life-support patient care devices and certain diagnostic equipment and how they are used within the facility
Team Building – Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues, drives employee success through the RENOVO Performance Management program
Supervision – Manages the staff and day-to-day workload of the department
Regulatory – knows the various accrediting agencies (TJC, DNV, CAP, DOH) and how the Medical Equipment Management Plan complies
Giving Feedback – Provides constructive feedback towards department goals and activities, helps to foster growth within the team
Financial Acumen – Considers financial impact of all decisions as they pertain to both RENOVO and the healthcare organization
Analytical –Can analyze data and present findings to support strategic and financial decisions.
Culture – promotes the RENOVO culture and the culture of the healthcare facility
Mechanically inclined – technical skills and abilities to figure out how things work
Self-motivated - can work on their own or under limited direction to complete assigned work
Open-minded – Willing to listen to opinions and criticism, can switch directions quickly
Agility – Can perform tasks in a safe, timely manner
Improvement – willing to learn and grow, wants to update job skills for career growth
Confidence – Self-reliant decision maker that doesn’t second guess decisions
Multi-tasker – Is organized and efficient, handles multiple projects or tasks simultaneously
Professional – Looks, speaks, and acts in a professional manner
Results Driven –Is focused on results and outcomes, is goal oriented
Forward Thinking – Focused on the bigger picture; never satisfied with the status quo
Humility – Has a sense of humor, is humble, and has the ability to handle stressful situations, not afraid to request help

Nice To Haves

Bachelor’s Degree, or other higher level of education pertaining to this job description preferred
CBET, CHTM, CCE or similar preferred

Responsibilities

Responsible for day-to-day operation of the Biomedical Engineering department and resident staff technicians and specialists
Creates and assigns monthly scheduled maintenance workload, tracks work throughout the month, and provides accurate monthly reporting to facility leadership
Approves resident staff expenses, PTO requests and timecards
Monitors service repair activities completed by resident staff technicians, field service technicians, and vendor/manufacturer technicians while onsite
Mandates complete and accurate medical equipment inventory of ALL biomedical devices; ensures that all service documentation is completed in a concise, standardized fashion
Ensures that all RENOVO and facility performance indicators are met
Ensures that all purchase orders and requests for parts are completed without undue delay
Prioritizes balance of service repair and scheduled maintenance workload
Works with RENOVO Clinical Engineering staff to perform annual program quality audits; follows up on findings to ensure survey readiness
Meets with hospital department leadership frequently to discuss needs and opportunities of each department
Develops relationship with Hospital senior leadership and C-Suite personnel
Communicates with key hospital leadership through participation on various committees
Plays a key role in planning, evaluation, acquisition, service and disposal of biomedical equipment
Assists in education of proper usage and in-servicing of biomedical equipment to end users
Takes the lead on projects regarding biomedical equipment and network integration of medical devices
Evaluates and reviews service contract information to make sure that the needs and goals of the healthcare organization are met
Monitors and tracks medical device recalls and safety alerts; follows up to make sure that appropriate action is taken
Addresses customer and employee issues in a timely manner, escalates to the RENOVO District Manager as necessary
Provides resources to participate in the investigation of medical device related incidents
Maintains all facility assigned test equipment to the original manufacturers requirements; responsible for annual calibration of assigned equipment including acquiring and filing the appropriate documentation
Works with the District Manager to drive the Integrated Systems Management program including scheduling and attending meetings with Hospital IT personnel
Reviews policies and procedures annually; provides feedback and updates to the plans as needed
Completes on-boarding and RENOVO orientation for new employees
Responsible for making sure that the Hospital HR department requirements are met for each resident employee; appropriate documentation filed for reference as needed
Drives training and education of biomedical internship technicians and apprentices
Motivates and leads the team by setting annual goals for each technician and the department, monitors and tracks throughout the year, provides feedback for improvement
Assists the customer in developing annual operating budgets for their associated cost center
Forecasts capital equipment needs by managing the overall equipment lifecycle process
Serves on hospital committees as a subject matter expert on healthcare technology management, and the standards and regulations that govern the maintenance of medical equipment
Provides guidance with medical equipment technology assessments, capital purchasing, equipment safety and accountability for managing total cost o biomedical equipment ownership
Proactively engages biomedical equipment organizations, peer institutions and manufacturers as parts of a comprehensive quality improvement program
Performs other duties as assigned