About The Position

The Healthcare Tech (CNA) facilitates nursing-unit activities through receptionist, transcription, and clerical work and/or assists Registered Nurses with assigned patient-care and unit-maintenance activities. The role manages information and connects physicians, team members, and visitors with appropriate resources. The position provides delegated patient care, including hygiene, nutrition, elimination, skin care, comfort, activity, and measurements; assists with admissions, transfers, and discharges; collects lab specimens and performs bedside testing; and documents care. It also helps maintain a safe, organized, and adequately stocked unit, responds to call lights and urgent requests, supports unit communication and technology workflows, and contributes to patient satisfaction and quality improvement. The role works collaboratively with nursing staff and other team members, follows applicable policies and procedures, and completes assigned work within the shift. Overtime is used only when requested by designated leadership. Qualifications include a high school diploma or GED and one of the listed experience or training pathways. Basic Life Support certification from the American Heart Association is required within 30 days.

Requirements

  • High school diploma or GED.
  • Basic Life Support (BLS) certification from the American Heart Association within 30 days.
  • At least one semester of nursing clinical experience; or recent CNA work within the past 24 months; or successful completion of Carle's HCT In Training Program; or relevant medical military training; or completion of CNA coursework within the past 24 months; or Certified Nursing Assistant (CNA).

Responsibilities

  • Provide patient care delegated by a nurse, including hygiene, nutrition, elimination, skin care, comfort measures, activity assistance, and patient measurements.
  • Perform additional trained and certified skills as directed and supervised by a nurse, such as intermittent urinary catheterization and clean dressing changes, depending on the unit or area.
  • Assist with patient admissions, transfers, and discharges, including completing assigned admission tasks, preparing rooms and equipment, and handling patient belongings.
  • Make rounds at least every two hours, respond promptly to call lights, anticipate patient needs, respect privacy, and report pertinent information to the assigned nurse in a timely manner.
  • Complete documentation before leaving the shift and obtain lab specimens and perform bedside lab testing and associated quality control according to orders and hospital procedures.
  • Prioritize and complete assigned work efficiently within the shift, conserve supplies and linen, return unused equipment and supplies, and assist with patient lifting and other delegated duties.
  • Maintain a neat, safe, and organized patient environment and complete assigned unit maintenance, cleaning, stocking, supply-ordering, and errand tasks.
  • Promote patient safety by using appropriate lift and transfer equipment, side rails, bed checks, call lights, gait belts, restraints when applicable, protective equipment, and safe body mechanics; report unsafe equipment or situations.
  • Complete clerical and unit coordination tasks, including filing chart documents, printing and posting census and other information, preparing charts and admission packets, and updating bed management records for admissions and discharges.
  • Use unit technology accurately, including staff phones, call-light systems, printers, fax machines, email, and the intranet; understand computer downtime procedures.
  • Greet and assist visitors, physicians, patients, and team members; answer and route telephone calls and other information professionally and accurately.
  • Work collaboratively with nursing and ancillary staff, adapt to changing work volume and staffing needs, and contribute to department goals and patient satisfaction.
  • Attend educational offerings, unit and housewide meetings, and committees; maintain current patient-care knowledge and participate constructively in peer evaluation and quality improvement.

Benefits

  • Comprehensive benefits package for team members and providers.
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