About The Position

The Healthcare Tech (CNA) facilitates nursing-unit activities by performing receptionist, transcription, and clerical processes and/or assisting Registered Nurses with delegated patient-care and unit-maintenance activities. The role manages information and connects physicians, team members, and visitors with appropriate resources. It supports patient comfort, safety, satisfaction, and quality care while helping the unit operate efficiently.

Requirements

  • High school diploma or GED.
  • At least one semester of nursing clinical experience, or one of the listed qualifying pathways: worked as a CNA within the past 24 months; successful completion of Carle's HCT In Training Program; relevant medical military training; completion of CNA coursework within the past 24 months; or Certified Nursing Assistant (CNA).
  • Basic Life Support (BLS) certification from the American Heart Association within 30 days.
  • Ability to perform assigned patient-care, documentation, communication, unit-maintenance, and technology tasks in accordance with applicable policies and procedures.

Responsibilities

  • Perform patient-care activities delegated by a nurse, following applicable policies and procedures.
  • Provide assigned patients with hygiene, nutritional, elimination, skin-care, comfort, and activity assistance.
  • Measure and record patient information, including intake and output, temperature, pulse, respirations, blood pressure, weights, and other assigned measurements.
  • Perform additional skills when directed and supervised by a nurse, after required training and certification.
  • Assist with patient admission, transfer, and discharge processes, including room setup, orientation, belongings, and equipment.
  • Make rounds at least every two hours, respond promptly to call lights, anticipate patient needs, respect privacy, and report pertinent information to the assigned nurse.
  • Obtain laboratory specimens and perform bedside testing and associated quality control according to provider orders and hospital procedures.
  • Complete documentation and assigned work within the shift; use overtime only when requested by designated leadership.
  • Conserve supplies and linen, return unused equipment promptly, and assist with patient lifting and other delegated duties.
  • Organize and prioritize work as directed, assist coworkers, and use slower periods to improve the unit and accept additional assignments.
  • Maintain a neat, safe patient environment and complete assigned unit-maintenance tasks, errands, and supply-stocking duties.
  • Follow patient-safety practices, use protective equipment, practice safe body mechanics, report unsafe equipment or situations, and follow handwashing policy.
  • Perform clerical and unit coordination tasks, including filing chart documents, printing and posting census or assignment information, preparing charts and admission packets, and updating bed-management information.
  • Assign staff phones, coordinate with the call-light system, print labels, follow downtime procedures, use intranet and email, and operate or troubleshoot fax machines and printers.
  • Greet and assist patients, visitors, physicians, and team members; answer and route calls professionally and communicate respectfully.
  • Participate in educational offerings, unit and housewide meetings, committees, and quality-improvement efforts; support staffing needs across shifts.
  • Explain procedures to patients and families within the nursing-assistant scope and respond to concerns from other team members.

Benefits

  • Comprehensive benefits package for team members and providers
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