Healthcare Tech (CNA) - Proctor PACU

Carle Health • Peoria, IL

11d • $18 - $29

About The Position

Utilizing technical knowledge and skills, the Healthcare Tech provides operational support for the department manager and lead RNs, and supports other departmental personnel as needed. The role performs clinical and clerical support functions to help ensure smooth, efficient department processes and patient flow. It includes preparing and maintaining charts, preparing the unit and checking equipment, coordinating support staff and resources, assisting clinical staff with routine duties and patient needs, and completing bedside lab testing and 12-lead EKGs according to orders, protocols, and hospital policies. The Healthcare Tech supports the Proctor PACU’s changing operational needs, contributes to department goals, and maintains technical skills related to multiple specialty procedural needs.

The position requires initiative, organization, sound prioritization, efficient multitasking, effective communication and conflict resolution, and the ability to adapt to rapidly changing situations. The role also includes assisting with department orientation, attending meetings or education days as required, and using downtime to improve the department, restock and clean, or assist other healthcare team members.

Responsibilities

• Demonstrate initiative and problem-solving skills in daily work, equipment, operations, special functions, and procedures.
• Establish priorities and anticipate needs across multiple areas to support efficient surgery case activity and timely patient arrival.
• Recognize problems as they arise and troubleshoot appropriately.
• Organize tasks, time, motion, and materials; work efficiently while maintaining accuracy and quality.
• Prepare charts and maintain them in an organized manner.
• Perform daily unit preparations and quality control of equipment.
• Initiate and coordinate support staff activities to ensure timely and appropriate patient arrival.
• Ensure appropriate resources are available and maintain knowledge of equipment and procedural needs.
• Assist in a variety of venues as needed.
• Perform patient bedside laboratory testing and associated quality control in accordance with provider orders and hospital laboratory procedures and policies.
• Perform 12-lead EKGs accurately according to protocol and policy.
• Communicate effectively with a wide variety of people, including nursing staff and coworkers, and resolve conflicts directly when appropriate.
• Respond positively and effectively to rapidly changing situations, customer concerns, and irate customers; raise issues or concerns promptly with the appropriate person.
• Prioritize, delegate, and use resources appropriately to promote operational efficiency and cost-effective services.
• Perform clinical or clerical support functions to ensure smooth department processes.
• Assist clinical areas with routine maintenance, cleaning, and record keeping.
• Support clinical staff by taking vital signs, assisting patients with changing clothes, and addressing other identified patient needs.
• Ensure proper equipment is available in patient care areas, such as SCD machines and incentive spirometers.
• Attend department meetings or education days as required.
• Use downtime to improve department appearance, stock and clean, and assist other healthcare team members with their workload.
• Adapt to changing department needs and contribute to department and organizational goals.
• Work self-directedly and take ownership of problem solving to ensure department needs are met.
• Hold peers accountable for quality work and share knowledge, including assisting with department orientation for professionally trained staff.
• Welcome customers such as interns, residents, and students; demonstrate dependability and trustworthiness; and support change.
• Maintain technical skills related to multiple specialty procedural needs and offer suggestions to improve staffing and operations.
• Assess and interpret schedules to identify and initiate appropriate action.
• Apply knowledge of the sequencing of activities related to surgery and anesthesia.

Benefits

• Comprehensive benefits package for team members and providers.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed