Healthcare Simulations Operator

RWD Consulting•Bethesda, MD

10d•Onsite

About The Position

The Walter Reed National Military Medical Center Simulation Center provides state-of-the-art medical training for service members to enhance clinical skills, improve patient safety, and increase medical readiness. The center utilizes a multi-modal approach to deliver realistic and immersive learning experiences. This Performance Work Statement (PWS) outlines the duties and responsibilities for the Healthcare Simulation Operator who will provide technical and operational support for the center's training activities.

Requirements

Minimum 1-year clinical experience or possess a valid certification or license, or have documented military training, in a clinical healthcare role. Acceptable roles include but are not limited to: Military Medic (e.g., Army 68W, Navy Corpsman, Air Force 4N0X1), Emergency Medical Technician (EMT), Paramedic, Licensed Practical Nurse (LPN), or Certified Nursing Assistant (CNA).
Possess at least one (1) year of experience working as a simulation operator in a healthcare simulation center.
Must demonstrate proficiency with computer hardware and software, including Microsoft Office Suite.
Must be able to obtain and maintain a Basic Life Support (BLS) certification.

Nice To Haves

Candidates who possess both a clinical background and healthcare simulation experience are considered ideal and will be prioritized.

Responsibilities

Prepare and break down simulation training environments for each scheduled event. This includes arranging the physical space, positioning manikins, setting up task trainers, and ensuring all required medical props and supplies are present and functional.
Configure and test all simulation modalities prior to the start of a training event. This includes, but is not limited to: High-technology manikins and their associated operating systems. Augmented Reality (AR) and Virtual Reality (VR) headsets and software. Audio/visual recording and debriefing systems. Immersive room environmental controls (lighting, sound, and visual projections).
Operate simulation technologies during training scenarios. This involves: Programming and running manikin physiological responses in accordance with scenario scripts and instructor guidance. Activating and managing AR/VR scenarios. Controlling the immersive room experience to match the training objectives. Playing the role of confederates (e.g., voice of the patient, lab technician) as required.
Assist with the technical aspects of SP-based encounters, such as managing recording equipment and ensuring a smooth flow for learners.
Conduct routine and preventative maintenance on all simulation equipment to ensure operational readiness and longevity. This includes cleaning, software updates, calibration, and battery management for manikins, trainers, and VR/AR systems.
Provide first-line troubleshooting and technical support for all simulation equipment and software. Identify, diagnose, and resolve hardware and software issues promptly to minimize training downtime. Escalate complex issues to the manufacturer or IT support as needed.
Maintain an accurate inventory of all simulation equipment, supplies, and consumables. Monitor stock levels and provide reports to the center leadership for reordering.
Accurately capture and input training data as required. This may include learner attendance, performance checklists, and scenario-specific metrics into the designated data management system.
Operate the simulation center's management system for scheduling, recording, and reporting purposes.
Maintain logs of all maintenance, troubleshooting, and repair activities for all equipment.