Senior Service Associate M-TH 10:00am-8:30pm

UPS Supply Chain Solutions•Bourbon, IN

1d•Onsite

About The Position

The Healthcare Senior Service Associate supports healthcare order fulfillment at a warehouse facility. Work includes receiving priority healthcare products, placing stock into storage, receiving and processing orders, picking and packing orders, shipping orders, and providing customer service support. The role helps clients manage medical devices, testing equipment, pharmaceuticals, and other healthcare products through a customer-first approach. The position performs hands-on operational work according to established processes and procedures, with considerable on-the-job experience and a limited degree of supervision. It may involve making minor modifications to routines within established guidelines and providing guidance to less experienced employees. The listed schedule is Monday through Thursday, 10:00 a.m. to 8:30 p.m. The work may take place in ambient warehouse areas, refrigerated storage spaces, or freezer spaces.

Requirements

Ability to lift up to 70 pounds.
Ability to work at heights of up to 28 feet using powered equipment such as order pickers.
Ability to use material handling equipment, including pallet movers, stand-up forklifts, high-lift reach trucks, and order pickers.
Ability to use RF scanners and a computer-based warehouse management system.
Ability to work in ambient, refrigerated, or freezer warehouse environments.
Legal authorization to work in the United States; applicants must be a U.S. citizen or national, a lawful permanent resident, or otherwise authorized to work for this employer.
Successful completion of a background check and drug screen.

Responsibilities

Receive healthcare products and place stock into storage.
Receive, pick, pack, and ship customer orders.
Provide customer service support.
Use material handling equipment, including pallet movers, stand-up forklifts, high-lift reach trucks, and order pickers.
Use RF scanners and a computer-based warehouse management system for inbound, outbound, and inventory-control activities.
Perform assigned tasks accurately and with minimal supervision, following defined processes.
Maintain transaction accuracy and comply with safety and quality requirements.
Provide guidance to colleagues with less experience.