Healthcare Security Supervisor - San Diego, CA

Blackstone Consulting, Inc.•San Diego, CA

3d•Onsite

About The Position

This role involves implementing and overseeing security operations, supervising security officers, and assisting with the physical and personal security and safety measures for members, patients, staff, and visitors. The primary goal is to protect staff and property from theft or damage, and individuals from hazards or interference, including potential workplace violence. The position requires making periodic tours to check for irregularities and inspect protection devices and fire control equipment, as well as maintaining order and enforcing regulations pertaining to personnel, visitors, and premises.

Requirements

Must have valid Government issued Driver’s License or valid state issued I.D. card, Bureau of Security and Investigative Services Certification or Guard Card.
Ability to read and interpret documents such as police reports, local and state law, instructions and procedure manuals.
Ability to write accurate, clear and concise crime, incident and investigative reports.
Ability to communicate effectively with patients, medical staff, employees and visitors.
Must be able to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers.
Knowledge of or ability to learn security operations and procedures.
Pass each healthcare competency exam and/or skills lab including an managing or defusing assaultive behavior training program or similar course as described by the client
Ability to carry out instructions furnished in written, oral, or diagrammatic form.
Ability to be an effective team member.
Ability to maintain professional composure when dealing with unusual circumstances.
Courteous telephone manner.
Ability to adapt to changes in the external environment and organization.
Ability to write routine correspondence, including logs and reports.
Good organizational skills.
Ability to provide high quality customer service.
Good interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures.
Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements.
Required ability to handle multiple tasks concurrently.
Keyboarding, basic computer usage and operating controls.
Seeing, hearing, speaking, and writing clearly in order to communicate with employees and clients, observe and report incidents, and direct others.
Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.
Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
Frequent lifting and/or moving up to 25 pounds and occasional lifting and/or moving up to 75 pounds.
Close vision, distance vision, and ability to adjust focus.
May be required to use vehicle for the performance of duties.
On occasion may be required to perform stressful and physical activity.
Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.
May be exposed to or required to handle sensitive and confidential information.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.
Must be able to move quickly throughout the Healthcare facility and physically restrain people by physically holding the individual down and then be able to also carry or lift the individual with other healthcare facility staff members.
The ability to maintain mental stability under periods of stress.
The ability to push or pull gurneys with patients of various weights on them.
The duties of this job include possible exposure to deadly weapons, injury from violent persons, infectious persons, gases and fumes, blood and body fluids, hazardous chemicals, heat, wind, rain and cold; the employee must understand and demonstrate the ability to take protective actions, following established guidelines.
Must be at least 18 years of age
Must have a reliable means of communication (i.e., pager or phone)
Must have a reliable means of transportation (public or private)
Must have the legal right to work in the United States
Must have the ability to speak, read, and write English
Must have a High School Diploma or GED
Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation

Nice To Haves

Having the ability to plan, organize and implement administrative and operational programs and procedures, which includes efficient Incident Report writing and review is preferred.
Security, military, or law enforcement related experience preferred.
Prefer one year of BCI or other healthcare security experience or previous supervisor experience in a service field

Responsibilities

Fulfill the Responsibilities, Qualifications, Competencies, and applicable Addenda of a Healthcare Security Officer
Provide post coverage, if necessary
Act in the absence of the Security Account Manager when directed
Assist the Security Account Manager in administrative or functional tasks as directed
Interpret applicable policies and procedures based on existing circumstances
Supervise subordinates so they perform their functions effectively
Assign security duties as circumstances warrant
Evaluate and document subordinate’s performance
Review and oversee corrections to appropriate subordinate’s reports
Maintain liaison with appropriate facility personnel on a given shift
Assist with subordinates training
Carries out specific tasks and duties of a similar nature and scope as required for the assigned post.
Quickly identify potential negative situations and implement effective countermeasures
Teach facility-specific procedures and policies
Review appropriate subordinate’s reports
Responding to healthcare facility emergencies and incidents, as needed or when directed
Meets or exceeds annual or bi-annual clinical/employee health screening requirements