Healthcare Safety and Security Officer, Multiple Locations, Varied Shifts

UofL Health•Louisville, KY

16d•Onsite

About The Position

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. With more than 12,000 team members—physicians, surgeons, nurses, pharmacists, and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day. As a Healthcare Safety and Security Officer, you will serve and safeguard UofL Health campuses while ensuring a safe and comfortable healing environment for patients, visitors, and employees. A Healthcare Safety and Security Officer detects and prevents any suspicious activity, observe and reports incidents, and provides customer service in a friendly and professional manner. The Healthcare Safety and Security Officer responds to emergencies, calls for services, and conducts their behavior and performance in a professional manner.

Requirements

Must have a valid driver's license and High School Diploma.
Be at least 18 years of age.
Verifiable High School Diploma or GED (Certificates of Completion not acceptable)
A valid unrestricted driver’s license will be required for driving positions only.
Must successfully complete the UofL Health- Safety, Security, and Emergency Preparedness Training program.
Basic understanding of computers to operate surveillance cameras, door access systems, fire alarm systems, intrusion alarms, and panic alarms.
Must be able to prepare reports.

Nice To Haves

Able to assist others in developing clinical reasoning skills.

Responsibilities

Observe and remain vigilant for signs of crime, disorder, hazard, and unusual activity.
Patrol on foot, bicycle, or via a vehicle to check for unsafe conditions, blocked entryways, security violations, mechanical problems, and unauthorized individuals.
Sound alarms or calls for police, fire department, or EMS in case of fires, medical emergencies, criminal activities, or presence of unauthorized persons.
Respond to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, or inclement weather with calm urgency.
Provide customer service to our UL Health by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities.
Respond to incidents and critical situations in a calm, problem solving manner.
Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by UL Health location.
Orally and physically de-escalating individuals and situations, as needed.
Inspect all security devices and fire control equipment.
Screen patients, visitors, and employees to expedite their admittance to the facilities.
May also include patient escort, patient watch, provide safety escort, assist and/or transport deceased to morgue.
Must be able to use respiratory protection equipment and tight-fitting respirators according to OSHA standards. Medical and Religious waivers may be granted on a case-by-case basis.
Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.
Maintains confidentiality and always protects sensitive data.
Adheres to organizational and department specific safety standards and guidelines.
Works collaboratively and supports efforts of team members.
Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community.