Healthcare Quality Advisor

Federal Express CorporationMemphis, TN
$6,512 - $10,744Hybrid

About The Position

Provides guidance and support to internal and external customers regarding the effective management of business healthcare quality assurance. Plans, organizes, and directs the quality management processes and systems within the Healthcare Quality Organization. Manages customer relationships to ensure alignment with quality expectations and to proactively address compliance requirements. Project manages and oversees the conceptualization, planning, design, implementation and support of quality assurance processes, systems, and quality technology solutions. Evaluates and monitors healthcare quality processes and systems to identify areas for continuous improvement and transformation ensuring global excellence. Performs other duties as assigned.

Requirements

  • Proficient Office 365 skills required.
  • Strong basic management, human relations, project management, analytical and communication skills required.
  • Must possess strong leadership, coaching, and mentoring skills.
  • Ability to train, communicate and present clearly, both orally and written to all business levels.
  • Must be able to collaborate with business areas, systems users, and technical developers.
  • Knowledge in regulatory documentation compliance expectations.

Nice To Haves

  • Experience in audit certification and leading audits in a GxP environment
  • Strong Pharma, Audit and GDP Compliance experience

Responsibilities

  • Plans, organizes, and directs the quality management processes and systems within the Healthcare Quality Organization.
  • Provides guidance, support, and advice to multiple internal/external customers regarding the effective management of business healthcare quality assurance.
  • Manages customer relationships to ensure alignment with quality expectations and to proactively address compliance requirements.
  • Project manages and oversees the conceptualization, planning, design, implementation and support of quality assurance processes, systems, and quality technology solutions.
  • Evaluates and monitors healthcare quality processes and systems to identify areas for continuous improvement and transformation ensuring global excellence.
  • Performs other duties as assigned.

Benefits

  • Reasonable accommodations are available for qualified individuals with disabilities throughout the application process.
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