Advisor, Quality Engineering

Fiserv • Milwaukee, WI

1d • Onsite

About The Position

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering or a related field and 4 years in any job title involving software development engineering and testing experience.
• 4 years of end-to-end validation of complex distributed systems, financial platforms, and SaaS architecture
• 4 years serving as a technical lead of capacity planning and execution of project delivery
• 3 years architecting and implementing automated API testing frameworks using Karate
• 3 years validating microservices and data integrity across RESTful service layers
• 3 years developing high-velocity, scalable Web UI automation suites using Cypress
• 3 years of API testing and service-level automation using the Karate Framework
• 2 years designing and implementing end-to-end (E2E) automation frameworks for web applications
• 2 years of quality validation of frontend applications built on React.js and Next.js
• 1 year integrating automated test suites into DevOps pipelines to support CI/CD

Responsibilities

• Architect, develop, and maintain comprehensive end-to-end automation frameworks.
• Design scalable test suites that integrate directly into the CI/CD pipeline to ensure high-velocity delivery of SaaS features across Merchant POS and Online Ordering platforms.
• Provide guidance to cross-functional engineering teams on quality standards.
• Conduct rigorous code reviews for automation scripts, define the “Definition of Done” for backend microservices and React/Next.js frontends, and mentor junior engineers on best practices in modern quality engineering.
• Execute a hybrid testing strategy encompassing both manual and automated validation of complex backend microservices and frontend web architectures.
• Lead the validation of critical third-party and internal API integrations.
• Direct the quality initiatives for global compliance, ensuring all web applications adhere to ADA/WCAG accessibility standards and financial security protocols.
• Act as a Tier 3 escalation point for critical production issues, leading the root cause analysis (RCA) for complex software defects.
• Define quality gates for emergency hotfixes and collaborate with Product and Program Management to assess risk and certify “Go/No-Go” decisions for major regional software releases.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior