Healthcare Programs Specialist

Rogue Community College•White City, OR

3d•Onsite

About The Position

Provides technical, administrative, and program support services for Allied Health, Dental, and Nursing programs. Serves as a primary departmental resource for students, faculty, staff, and the public regarding program entry, admissions processes, prerequisite requirements, registration, and progression within assigned programs. Assists students with navigating healthcare program requirements, college processes, and available resources while providing procedural guidance related to admissions, enrollment, and program progression. Works collaboratively with faculty, staff, and Health and Public Service personnel to support continuity, consistency, and effective support of departmental programs and student services.

Requirements

Associate’s degree in business administration, healthcare administration, education, office administration, or a related field.
Minimum of three years of experience supporting administrative operations, healthcare education programs, admissions processes, student services, clinical program support, or related program coordination functions involving multiple stakeholders, timelines, confidential information, and operational processes.
Only degrees received from an accredited institution will be accepted: accreditation must be recognized by the office of degree authorization, US Department of Education, as required by ORS 348.609.
Final candidate will be required to provide official transcripts for required degree.
Any satisfactory equivalent combination of education and experience which ensures the ability to perform the essential functions of the position may substitute for the requirement(s).
Possession of a valid Oregon Driver’s License or the ability to obtain one within 30-days of employment, and maintenance of an acceptable driving record are required.
Demonstrates our core values of integrity, collaboration, diversity, equity, and inclusion, sustainability, and courage.
Actively contributes to a culture of respect and inclusivity by collaborating effectively with students, colleagues, and the public from diverse cultural, social, economic, and educational backgrounds.
Participates in recruitment and retention of students at an individual and institutional level in promotion of student success.
Embraces and leverages appropriate technology to accomplish job functions.
Provides high quality, effective service through learning and continuous improvement.
Knowledge of healthcare education program structures, including admissions processes, prerequisite pathways, registration procedures, and progression requirements for limited-entry programs.
Understanding of institutional policies, procedures, and systems related to student records, enrollment services, student support services, and student support resources.
Knowledge of program coordination practices, including scheduling, data tracking, reporting requirements, and operational support functions.
Familiarity with office operations, records management practices, and software systems used to support healthcare and academic programs.
Strong organizational, administrative, and program coordination skills to manage multiple processes, timelines, and competing priorities across healthcare programs.
Effective written and verbal communication skills to provide clear, accurate, and professional information to students, faculty, staff, and external partners.
Proficiency in computer applications and data systems, including spreadsheets, databases, student information systems, and scheduling software.
Strong customer service, problem-solving, and interpersonal skills to support students in navigating healthcare program requirements and institutional processes.
Ability to manage multiple priorities and deadlines while maintaining accuracy and attention to detail.
Ability to interpret and apply established policies, procedures, and program requirements related to admissions, registration, progression, and program operations.
Ability to establish and maintain effective working relationships with students, faculty, staff, and external partners.
Ability to work independently while adapting to changing program needs and supporting multiple healthcare disciplines and operational activities.

Nice To Haves

Experience in higher education, healthcare education, limited-entry admissions processes, or healthcare program support environments.
Healthcare-related certification, training, or prior experience demonstrating familiarity with healthcare environments, clinical processes, healthcare compliance requirements, or healthcare education settings.
Experience utilizing student information systems, scheduling systems, database applications, or healthcare program tracking systems in an educational or healthcare setting.
Basic conversational Spanish preferred.

Responsibilities

Provides information, procedural guidance, and operational support regarding healthcare program admissions, prerequisite requirements, registration, progression processes, and related institutional procedures.
Assists prospective and current students with navigating healthcare program processes, accessing college resources, understanding timelines and documentation requirements, and connecting with appropriate support services.
Coordinates and participates in healthcare program outreach, informational sessions, recruitment activities, and admissions-related processes for limited-entry healthcare programs.
Supports application processing, applicant tracking, admissions communications, and related healthcare program onboarding and progression activities.
Coordinates the phase II essay portion of the healthcare program applications.
Maintains accurate student, admissions, and program records while utilizing institutional systems and maintaining confidentiality in accordance with FERPA and institutional procedures.
Coordinates scheduling activities, room reservations, schedule changes, meetings, advisory council logistics, and operational processes supporting Allied Health, Dental, and Nursing programs.
Prepares, edits, proofreads, and maintains reports, correspondence, agendas, minutes, instructional materials, operational documents, and departmental records.
Coordinates textbook orders, instructional materials, purchasing activities, travel documentation, reimbursements, and other operational support functions for assigned healthcare programs.
Serves as an operational resource to faculty, staff, students, and external partners regarding healthcare program procedures, systems, scheduling and departmental operations.
Assists with operational coordination related to healthcare program events, orientations, meetings, outreach activities, and other departmental functions.
Utilizes multiple institutional systems and software applications to support admissions, scheduling, records management, reporting, student tracking, operational coordination, and departmental processes.
Provides administrative and operational support to healthcare faculty, staff, and Health and Public Service personnel to support continuity, consistency, and effective departmental operations.
Assists with gathering, organizing, maintaining, and preparing program-related data, records, reports, and documentation supporting departmental operations and accreditation-related activities.
May provide guidance and coordination support to student employees or assist with onboarding and orientation related to departmental procedures and operational practices.
Collaborates with internal departments, student services personnel, and external partners to support healthcare program operations and student service functions.
May participate in College committees and workgroups as assigned.
Engages in professional development and training opportunities related to assigned responsibilities.
Supports collaborative working relationships with students, employees, healthcare partners, and community stakeholders.
Performs other duties as assigned.